I purchased the book as new, but when I received it, it had a large tear in the back cover. This book was purchased as a gift. I emailed Hive and they did not reply. Very disappointed with the...
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Serena Nye
Hive
3 months ago
I am very sorry to hear your order arrived damaged. I am not able to see any previous communication from the email address on your order, please may you contact our customer service team again on customerservice@hive.co.uk and they would be happy to assist in resolving this matter for you.
RW
Rita Walker
3 months ago
Thank you for your recent email, the issue has now been resolved and I have received a refund.
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Serena Nye
Hive
3 months ago
I am very sorry to hear your order arrived damaged. I am not able to see any previous communication from the email address on your order, please may you contact our customer service team again on customerservice@hive.co.uk and they would be happy to assist in resolving this matter for you.
RW
Rita Walker
3 months ago
Thank you for your email, the issue has been resolved and I have received a refund.
Data di acquisto: 14/02/2026
0
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Cliente fidato
Verificato da Feefo
3 months ago
Quick and clear
Serena Nye
Hive
3 months ago
Thank you for your 5 star feedback, we appreciate your lovely comments. We welcome you back to Hive soon :-)
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Serena Nye
Hive
3 months ago
Thank you for your 5 star product review :)
Data di acquisto: 19/02/2026
0
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BS
Brian Steedman
Verificato da Feefo
GBR
3 months ago
Ciò che Brian Steedman ha detto su Hive:
Good service, excellent processing and fast delivery. Would LOVE a more developed provision of information about non-fiction.
Serena Nye
Hive
3 months ago
Thank you for your 5 star feedback. We take huge pride in our service from start to finish. We welcome you back to Hive soon :-)
Recensioni del prodotto
Serena Nye
Hive
3 months ago
Thank you for your order and your 5 star product review :-)
Serena Nye
Hive
3 months ago
Thank you for your order and your 5 star product review :-)
Data di acquisto: 15/02/2026
0
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SC
Stephen C
Verificato da Feefo
ATA
3 months ago
Ciò che Stephen C ha detto su Hive:
Swift delivery, well packaged. I'm glad they used Royal Mail, who (unlike many other couriers) have not yet lost the skill of ringing a doorbell.
Serena Nye
Hive
3 months ago
Thank you for your 5 star feedback. We take huge pride in our service from start to finish. Enjoy your purchase :-)
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.