Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Headout

Cliente fidato

8 years ago

Very accommodating! We were running later for our tour and they helped us get another one...skipping the very very very long line at Versailles is worth it. Don’t hesitate to buy. It’s truly worth...

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Recensioni del prodotto

Data di acquisto: 02/04/2018

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VU

Valued User

8 years ago

Ciò che Valued User ha detto su Headout:

Disappointing service. Head out led me to believe we would not have to wait in a queue. We waited for half an hour on second day. On first day we gave up twice because the queues were so long

Customer Successs

Headout

8 years ago

Hi Patrick, thank you so much for taking the time to leave a review. I know how annoying it can be to wait in long lines. Usually, Most of our guests with the fast track tickets wait for 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. Our tickets help save time, if not completely skip a line.

Again, I’m so sorry you had to wait. We hope to see you again and explore the world with us.

Until then,

We’re waiting for you,

Aanchal, Team Headout

Data di acquisto: 25/03/2018

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VU

Valued User

8 years ago

Ciò che Valued User ha detto su Headout:

Spitze

Einfache Onlinebuchung...gute Preise...die Übergabe der Karten erfolgte problemlos...einfacher und billiger bekommt man keine Karten für den Broadway....und man kann noch kurz vorher...

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Data di acquisto: 02/04/2018

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Cliente fidato

8 years ago

Tickets were purchased and received mail That this is not ticket, It will b mailed. After getting confirmation. Which I got next day. You should not book tickets if it is not confirmed. That's why I...

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Data di acquisto: 02/04/2018

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Valued User

8 years ago

Ciò che Valued User ha detto su Headout:

Not worth and Waste of time

Had to rebook the timming as I had bymistakenly selected 11pm instead of am and no one from the headout team got back to me on that. Poor service and wasted so much time calling their US contact...

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Data di acquisto: 02/04/2018

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Valued User

8 years ago

Ciò che Valued User ha detto su Headout:

Worst experience......you are a scam....on your website anyone over 3yrs is an adult? Secondly after paying for my 3and a half yr old son online I arrive at IMG and told he can go free!!! You...

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Customer Successs

Headout

8 years ago

Hi Emmanuel.

We're so sorry this happened to you. IMG changed their pricing policy very recently and now, children below 1.05 m get to enter for free.

But do not worry. We've got your back and we shall initiate a refund. Depending on your bank, it shall take anywhere between 2-7 business days to reflect in your account.

We hope we get a second chance to make this right with you. We’d hate the be the ones to rain on your parade.

Here's to hoping you'd give us another shot,

Team Headout

Data di acquisto: 01/04/2018

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Cliente fidato

8 years ago

Best Ticket Purchase Experience!

Super easy and seamless booking process. The follow up emails and intructions for ticket picket up were right on. Best ticketing purchase EVER!!

Recensioni del prodotto

Data di acquisto: 02/04/2018

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VU

Valued User

8 years ago

Ciò che Valued User ha detto su Headout:

will use headout again for sure

We booked our tickets before we left Australia. The entire process was so easy to use. Collecting our tickets on the night was no problem at all.

Data di acquisto: 03/03/2018

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Cliente fidato

8 years ago

Easy and efficient!

Recensioni del prodotto

Data di acquisto: 01/04/2018

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VU

Valued User

8 years ago

Ciò che Valued User ha detto su Headout:

The agents in Eiffel tower was rude....She was not ready to accommodate 2 minutes of late ...The dream of been in top of Eiffel tower was broken .....We spent almost 500 euros just to see Eiffel...

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Customer Successs

Headout

8 years ago

Hi Manjunath!

We are sorry for the hassle. It is always a difficult situation when there is a group as other guests' time also needs to be respected and they aren't happy with any delays.

We recommend being at the venue at least 15 minutes before your reservation.

It ***** that you couldn't go.

Here for you,

Team Headout.

Data di acquisto: 31/03/2018

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Headout Recensioni

Palace of Versailles Priority Access Guided Tour - 75 Minutes ClassicAltre recensioni di questo prodottoVisualizza il sito web del prodotto

Chicago - Front MezzanineAltre recensioni di questo prodottoVisualizza il sito web del prodottoStart to finish and excellent experience. From the ticket purchase through Headout, to picking up the tickets, to an amazing Broadway show. Love love love!!!

Hello, Dolly! - OrchestraAltre recensioni di questo prodottoVisualizza il sito web del prodottoExcellent show. Our seats were on the end of the aisle and we couldn't see a few of the scenes.

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

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