There were a couple of issues, quite major ones, that Handicare resolved with no fuss and no attempting to absolve themselves of responsibility - a refreshing change in today's world. Well done and...
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Sarah
Handicare working with Age UK Trading
9 years ago
Thank you for your positive comments, we strive on providing first class customer service.
Recensioni del prodotto
Sarah
Handicare working with Age UK Trading
9 years ago
This is great news! So pleased to hear that the user is finding our stairlift easy to use and is enjoying the design. Thanks for letting us know.
Data di acquisto: 26/10/2016
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Mrs Dolan
Verificato da Feefo
9 years ago
Ciò che Mrs Dolan ha detto su Handicare working with Age UK Trading:
The service was very good and both Lee's were lovely. They were friendly yet informative when we asked questions. David was the man who fitted the stair lift and he was excellent. He informed us of...
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Sarah
Handicare working with Age UK Trading
9 years ago
Thank you for your positive comments, we pride ourselves on delivering the best customer service possible.
Recensioni del prodotto
Data di acquisto: 01/02/2017
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Mrs Drummond
Verificato da Feefo
9 years ago
Ciò che Mrs Drummond ha detto su Handicare working with Age UK Trading:
LEFT MESS. WORKMAN LEFT FRONT DOOR OPEN WHILE FITTING STAIRLIFT WITH 84YR OLD SITTING NEARBY.CABLES UNTIDY AND POORLY FINISHED LIFT WORKS WELL
Sarah
Handicare working with Age UK Trading
9 years ago
Thank you for making me aware of the issues you have experienced; customer feedback is paramount to Handicare to help us ensure we delivery first class customer service to all of our customers. I will contact you to discuss this matter personally.
Very good chair. Most useful. Very thoughtful engineer fitted it and did a good job.
Slight misunderstanding with the installation date as it was brought forward but the Leeds office did not notify...
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Sarah
Handicare working with Age UK Trading
9 years ago
I am pleased that you are satisfied with your purchase, I will feedback your comments regarding the communication issues you experienced and thank you for making me aware.
The installation was carried out with the minimum of fuss and disruption to normal household running.
The installer was pleasant and helpful and his instructions re use of the stairlift were clear...
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Sarah
Handicare working with Age UK Trading
9 years ago
Thank you for your kind comments, I am pleased to hear that you have had a good experience.
The stairlift appears to be well made but we appear to have a problem with the fitting. The chair under load jolts quite violently at two of the rail joints. We have taken this up with Handicare and...
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Sarah
Handicare working with Age UK Trading
9 years ago
Thank you for making me aware of the issues you have experienced; customer feedback is paramount to Handicare to help us ensure we delivery first class customer service to all of our customers. I will contact you to discuss this matter personally.
Informazioni su Handicare working with Age UK Trading
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Informazioni su Handicare working with Age UK Trading
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.