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Recensioni di Handryers UK

Visualizzazione di tutte le 158 recensioni

Jane Slater

Verificato da Feefo

3 years ago

Ciò che Jane Slater ha detto su Handryers UK:

Be aware

Item listed in stock was not in stock. Next day delivery turned into 4 working day delivery and hadn't even arrived by then. Advised of 3 different delivery dates and let down on them all. Whilst the...

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Stephen

Handryers UK

3 years ago

I'm very sorry to read your review. I've looked into your case and I found the unit was out of stock on the day of purchase, it was shipped on the 13th of April. The unit weighs up to 32kg and you requested DPD to deliver however they do not take parcels at this weight. DHL was the only courier available who would take the unit without the use of a pallet. When offered to change to an alternative courier, you declined due to the need of a pallet service. While it was being shipped, DHL failed to deliver on the 14th of April due to the driver being unable to find the address (we also struggled locating it using google maps). We tried our best to resolve the issue by gathering more details from you regarding the address with even a member of the team assisting you out of hours over the weekend. The courier unfortunately let us down on Monday and rescheduled the delivery for the 18th of April. I do sincerely apologies for mess up on this order, we have taken your feedback on board and we will work so this doesn't occur again. Kind Regards, The Handryers UK Team

Jane Slater

3 years ago

At no time did I ever request DPD to deliver the item. I was advised by someone in your customer service team that it would likely be DPD when I initially contacted you - only to be told they had refused to take it because of the weight.. I only found out it wasn’t going to be delivered each day by calling you - on Friday when the driver ‘couldn’t find my address’ they were already running 90 minutes late for our delivery - then 6 stops from us turned off the tracking so we didn’t know where they were. SAT NAV takes you to the Street we live on and Amazon manage to deliver pretty much every day without an issue. I look forward to receipt of my refund.

Recensioni del prodotto

Data di acquisto: 09/04/2023

Alexandra Lambert

Verificato da Feefo

3 years ago

Ciò che Alexandra Lambert ha detto su Handryers UK:

Great service

Great service, received quickly and works very well and is quiet

Stephen

Handryers UK

3 years ago

Thank you for your kind review, Alexandra. We work hard and we really appreciate your feedback. The Handryers UK Team

Recensioni del prodotto

Data di acquisto: 23/01/2023

Cliente fidato

Verificato da Feefo

3 years ago

Very fast delivery and courier on time

Stephen

Handryers UK

3 years ago

Thank you for your positive feedback, we really appreciate your review. If you need anything else at all, let us know and we'll be happy to help. :) Kind Regards, The Handryers UK Team

Data di acquisto: 22/03/2023

Cliente fidato

Verificato da Feefo

3 years ago

Ordered and arrived within 48 hours.

Stephen

Handryers UK

3 years ago

Thank you for your kind review. We aim for great service and speed, we're very happy to see this hard work paying off. :) Kind Regards, The Handryers UK Team.

Recensioni del prodotto

Data di acquisto: 22/03/2023

Mike Fry

Verificato da Feefo

3 years ago

Ciò che Mike Fry ha detto su Handryers UK:

Great service and price

Great price, delivered on time had no issues whatsoever

Stephen

Handryers UK

3 years ago

Thank you for your kind feedback, Mike. We're delighted to hear you're satisfied with the service. We hope to see you show with us again down the line. :) Kind Regards, The Handryers UK Team.

Data di acquisto: 11/03/2023

Cliente fidato

Verificato da Feefo

3 years ago

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Easy to order, very prompt delivery and follow up customer service, hand dryer was easy to install. We have only had it in place 24hours so hard to give full feedback but very pleased with...

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Stephen

Handryers UK

3 years ago

Thank you for your kind feedback. We do try our best to give it all when it comes to customer service. If you need anything further, let us know and we'll be more than happy to help. :) Kind Regards, The Handryers UK Team

Recensioni del prodotto

Data di acquisto: 06/03/2023

Ian Shaw

Verificato da Feefo

3 years ago

Ciò che Ian Shaw ha detto su Handryers UK:

Prompt Delivery

Prompt Deilvery

Stephen

Handryers UK

3 years ago

Thanks for the feedback, Ian. We do work hard to provide the best service. :) Kind Regards, The Handryers UK Team.

Data di acquisto: 07/03/2023

Sam Smith

Verificato da Feefo

3 years ago

Ciò che Sam Smith ha detto su Handryers UK:

Quick efficient and courteous.

Quick, efficient delivery, and appreciated the call to check if everything arrived okay. Not sure if the courier was to do with the company but he was a really nice guy too. It’s very refreshing to...

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Stephen

Handryers UK

3 years ago

Thank you for your kind feedback, Sam. DPD deliver our parcels, it's good to hear the feedback from the service our courier service to provides. If you need anything in future, let us know and we'll be happy to help. Kind Regards, The Handryers UK Team.

Recensioni del prodotto

Data di acquisto: 05/03/2023

Chris Rogers

Verificato da Feefo

3 years ago

Ciò che Chris Rogers ha detto su Handryers UK:

all great very helpful will use again

Recensioni del prodotto

Data di acquisto: 27/02/2023

Cliente fidato

Verificato da Feefo

3 years ago

Very good fast service

Recensioni del prodotto

Data di acquisto: 21/02/2023

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Handryers UK Recensioni

Delonghi Pinguino PAC EX120 Silent Portable Air Conditioning UnitAltre recensioni di questo prodottoVisualizza il sito web del prodottoI didn't receive it - so cannot rate the item.

Dryflow Viper DFVP01 with HEPA Filter (White)Altre recensioni di questo prodottoVisualizza il sito web del prodottoGreat service, works well, quiet and tries your hands properly and quickly

Dyson Airblade DB AB14 NickelAltre recensioni di questo prodottoVisualizza il sito web del prodottoOrdered product and arrived within 48 hours. Impressive

Dryflow Slimforce - (Brushed Satin)Altre recensioni di questo prodottoVisualizza il sito web del prodottoGreat customer service, would recommend. Though the hand dryer has only been in place 24 hours it’s perfect for our requirements.

Mitsubishi Jet Towel Slim Wave i01 Heated JT-SB216JSH2-H-NE - (Black)Altre recensioni di questo prodottoVisualizza il sito web del prodottoGood price, great product

Dryflow Turboforce Hand Dryer TF03 - (Brushed Satin)Altre recensioni di questo prodottoVisualizza il sito web del prodottoall great very helpful will use again

Dryflow Slimforce - (Brushed Satin)Altre recensioni di questo prodottoVisualizza il sito web del prodottoNot used the product yet Good service

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