Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Green Olive Firewood Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 146 recensioni

Andrew Batchelor

Verificato da Feefo

Cranleigh

11 months ago

Ciò che Andrew Batchelor ha detto su Green Olive Firewood:

Poor website

As abovepo

Jamie

Green Olive Firewood

11 months ago

Dear Andrew, Thank you so much for taking the time to fill out the feedback. We are obviously disappointed you are unhappy with our website configuration, we will be in contact via email to take on board any suggestions that you may have for us, because we’re very keen to make your process as smooth running as possible. We are a customer centric organisation and anything less customer excellence will never be enough for us

Cliente fidato

Verificato da Feefo

11 months ago

Slow shipping times

The products were great quality, but it took a few weeks for them to arrive. Make sure you order well in advance of when you need them. If the shipping is resolved then this would be a higher star...

Leggi altre

Jamie

Green Olive Firewood

11 months ago

We are delighted you rate our quality products, thank you for sharing this. We are very disappointed that you experienced a delay to our usually speeding service. I will be in touch with you to discuss this because nothing less than perfection and excellence will ever suffice for us.

George

Verificato da Feefo

11 months ago

Ciò che George ha detto su Green Olive Firewood:

Usually good but just got a bad batch of 10 bags

Order was delivered ontime

Cliente fidato

Verificato da Feefo

11 months ago

Excellent

Jamie

Green Olive Firewood

11 months ago

Thank you so much for the wonderful words after being such a valued customer.

Cliente fidato

Verificato da Feefo

11 months ago

Great lump wood

Product great , but customer service is really poor

Jamie

Green Olive Firewood

11 months ago

First of all, we would like to thank you for the positive feedback with regards to our product. We are really pleased to hear this. I’m so sorry about your concerns regarding our customer service. We are a customer centric organisation, customer excellence is something we strive for on each and every occasion. This isn’t just something we say, this is something we absolutely mean. If you ever have a bad experience with any element of the process with us, we would really appreciate it if you picked up the phone to us or sent us an email, because we would do absolutely everything we could to rectify that situation there and then. We are always here to support you. Thank you for your continued support.

Lee Bowman

Verificato da Feefo

11 months ago

Ciò che Lee Bowman ha detto su Green Olive Firewood:

Not very good for the price

Was packaged well

Mark Gardiner

Verificato da Feefo

Stafford

11 months ago

Ciò che Mark Gardiner ha detto su Green Olive Firewood:

Nothing spectacular, it's just fire wood, got it with another purchase

Cliente fidato

Verificato da Feefo

11 months ago

Great company to deal with

Jamie

Green Olive Firewood

11 months ago

Thank you so much for the encouraging words and for being a valued customer

Cliente fidato

Verificato da Feefo

11 months ago

Replaced a wrongly delivered item promptly and efficiently - all you can ask for

Jamie

Green Olive Firewood

11 months ago

So pleased to hear our customer service has done a stand up job for you. We take customer experience very seriously and always strive for excellence. Thank you for sharing

Richard Taylor

Verificato da Feefo

11 months ago

Ciò che Richard Taylor ha detto su Green Olive Firewood:

I ordered, it came

Jamie

Green Olive Firewood

11 months ago

Thank you for the 5 stars.

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo