I made a mistake and gave the wrong address for delivery. Very quickly I contacted the organisation and spoke to an apparently most helpful customer service person who assured me the magazine would...
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Greatmagazines Manager
Great Magazines
11 years ago
We can only apologise that you've had issues with receiving your magazines to the correctly amended address and that you've had to get in touch with us. Occasionally errors happen, but we are continually making improvements to our services to ensure your issues are delivered to the correct address. We have recently made some changes to our checkout which will also help our customers better distinguish between the billing and delivery address. Your feedback is so valuable to helping us identify these errors and preventing them, so thank you for taking the time to do this.
Recensioni del prodotto
Data di acquisto: 29/05/2015
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TC
Trusted Customer
Verificato da Feefo
Penzance
11 years ago
Ciò che Trusted Customer ha detto su Great Magazines:
originally they sent it to my billing address and not the delivery address, although I rang to confirm the delivery address.
Greatmagazines Manager
Great Magazines
11 years ago
Thank you for taking the time to leave your feedback. We can only apologise that you've had issues with the delivery address. Occasionally we do experience problems with our systems, but we are continually making improvements to our services to prevent these issues in the future.
Great Magazines.co.uk is a dedicated magazine website. Within our site you will find a range of discounted and gifted magazine subscriptions that you’ll find hard to beat anywhere else. Within the site you’ll be able to browse our magazines, view our special offers and pay via multiple payment methods to suit you.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Great Magazines.co.uk is a dedicated magazine website. Within our site you will find a range of discounted and gifted magazine subscriptions that you’ll find hard to beat anywhere else. Within the site you’ll be able to browse our magazines, view our special offers and pay via multiple payment methods to suit you.