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Recensioni di Gray Line Iceland

Visualizzazione di tutte le 13,015 recensioni

Cliente fidato

Verificato da Feefo

2 years ago

Gorgeous Scenery; Time not well balanced

I felt that the time dedicated to each location was not well balanced. We stopped for 90 minutes to see geysers, which was about 60 minutes too long. I would much rather have had an option to stay at...

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Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, Thank you very much for taking the time to leave feedback. We are sorry for any inconvenience you have experienced with the service. We value your feedback and will use it in order to improve our services. Hopefully, we will have the opportunity to welcome you back in the future and exceed your expectations. Sincerely, Gray Line Team

Recensioni del prodotto

Data di acquisto: 18/12/2023

Cliente fidato

Verificato da Feefo

2 years ago

Simple booking service/ excellent guide and driver and beautiful tour

Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. Thank you for your kind words about our guide and driver. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 21/12/2023

Cliente fidato

Verificato da Feefo

2 years ago

A transzfer és program is jól működött, előző nap emlékeztetőt is küldtek. Módosítás esetében gyorsan, kedvesen válaszoltak.

Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, We appreciate your kind review. We are glad that you had a great experience. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 20/12/2023

Liz Standley

Verificato da Feefo

2 years ago

Ciò che Liz Standley ha detto su Gray Line Iceland:

A bit mixed!

Coach arrived on time. Guide was good, but he struggled to use his phone to get to stopping place. Had to get someone else on coach to help! Driver worried many of us, as he couldn’t see out of...

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Andrei

Gray Line Iceland

2 years ago

Hello Liz, Thank you for choosing Gray Line! We‘re happy to hear that you still experienced seeing good lights during the excursion. We understand your point about your safety due to the windscreen and we appreciate your feedback. We hope to welcome you back on your next visit to Iceland. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 20/12/2023

Cliente fidato

Verificato da Feefo

2 years ago

Private is worth it

Easy to book online but system does not recognize it’s a private transfer do still only allows the standard pick up & drop off stops. Someone from Grayline noticed & reached out to determine our...

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Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, Just wanted to let you know how much your review means to us for a further great collaboration. We do all we can to provide our customers with the best service; it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day! Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 09/12/2023

Cliente fidato

Verificato da Feefo

2 years ago

Weather did not cooperate

Easy to book online. Weather did not cooperate so the tour was cancelled. They dis a good job clearly communicating the cancellation and how to check the tour status. It our last night so could not...

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Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, We appreciate your kind review. We are glad that you had a great experience. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line Team

Data di acquisto: 12/12/2023

Cliente fidato

Verificato da Feefo

2 years ago

Clear, easy to choose and well-priced

Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, Thank you for choosing Gray Line and for your top rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 16/12/2023

Kathy Britton

Verificato da Feefo

2 years ago

Ciò che Kathy Britton ha detto su Gray Line Iceland:

Great trip - Awesome sight

Great trip and managed to see the Northern Lights as soon as we arrived at our destination which was awesome. Shame the venue we visited wasn't open for hot drinks or food whilst we were standing...

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Recensioni del prodotto

Data di acquisto: 01/12/2023

KATHLEEN BRITTON

Verificato da Feefo

HEACHAM, KINGS LYNN

2 years ago

Ciò che KATHLEEN BRITTON ha detto su Gray Line Iceland:

Great trip

We loved the boat trip and all the information given by the guides. Just a shame the whales didn't show up ! They are wild animals after all .. so not the tour operators fault and they did their best...

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Recensioni del prodotto

Data di acquisto: 01/12/2023

Cliente fidato

Verificato da Feefo

2 years ago

The Secret is jumping in the Lagoon after sightseeing!

Loading was chaotic with multiple busses, later the bus was delayed due to broken door, but overall a great tour with the typical tourist attractions. The secret Lagoon was very fun in the twilight...

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Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for taking the time to share your review with us. Customer service is vital to our operations and we are most grateful for the effort you have made to share your observations. Your satisfaction is crucial to us. We appreciate your feedback and are dedicated to providing a better experience. We do hope we will have the joy of seeing you again here in Iceland. Sincerely, Gray Line

Recensioni del prodotto

Data di acquisto: 30/11/2023

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Gray Line Iceland Recensioni

The Golden Circle Classic & Fontana Geothermal BathAltre recensioni di questo prodottoVisualizza il sito web del prodottoThe location stops were not well balanced, time-wise. Too much time in some, not enough in others. I'd opt for a different provider next time.

The Golden Circle ClassicAltre recensioni di questo prodottoVisualizza il sito web del prodottoBeautiful scenery and excellent tour guide and driver

The Golden Circle ClassicAltre recensioni di questo prodottoVisualizza il sito web del prodottoA vásárlás, módosítás gördülékenyen megy, az információ átadása kiváló.

Northern Lights MysteryAltre recensioni di questo prodottoVisualizza il sito web del prodottoMixed with a few issues!

Northern Lights MysteryAltre recensioni di questo prodottoVisualizza il sito web del prodottoOur guide went above and beyond to ensure we had the best chance of seeing the northern lights, and we had a comfortable experience too

Northern Lights MysteryAltre recensioni di questo prodottoVisualizza il sito web del prodottoGreat trip - Well organised trip and good tour guide telling funny stories. It would have been better if the venue we visited had been open for hot drinks and food whilst we were gazing at the...Leggi altre

Whale WatchingAltre recensioni di questo prodottoVisualizza il sito web del prodottoWell organised trip and informative

Golden Circle & Secret LagoonAltre recensioni di questo prodottoVisualizza il sito web del prodottoLoved jumping in the Secret Lagoon in the twilight with the snow falling! Don't miss going for a swim, it's a real highlight after a long day of sightseeing.

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