Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Gray Line Iceland

Visualizzazione di tutte le 13,015 recensioni

Mary Roth

Verificato da Feefo

2 years ago

Ciò che Mary Roth ha detto su Gray Line Iceland:

Loved the Golden Circle Blue Lagoon tour. The guide was knowledgeable and h

I found it easy to book and people responded quickly to questions. I do have a major problem with the northern lights tour. It was cancelled twice on me and the first night other companies went on...

Leggi altre

Andrei

Gray Line Iceland

2 years ago

Dear Mary], Wow! 🤩 Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you. It’s customers like you who make our work so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know. Once again, thank you for your support and for being a part of our community! Warmest regards,

Recensioni del prodotto

Data di acquisto: 05/03/2024

David Lorenz

Verificato da Feefo

2 years ago

Ciò che David Lorenz ha detto su Gray Line Iceland:

Worth the cost and guide was extremely knowledgeable.

Great experience but felt a little rushed at lunch.

Andrei

Gray Line Iceland

2 years ago

Dear David, Thank you for choosing Gray Line! We‘re happy to hear that you had a great experience. We understand your point about the duration during tour breaks and we appreciate your feedback. We hope to welcome you back on your next visit to Iceland. Best regards, Gray Line Team

Data di acquisto: 02/03/2024

Theo Hunt

Verificato da Feefo

2 years ago

Ciò che Theo Hunt ha detto su Gray Line Iceland:

Simple and efficient, with no hidden fees. A fuller description of the day, and how to prepare for it (what to wear and bring) would be helpful.

Andrei

Gray Line Iceland

2 years ago

Hello Theo, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless experience with us. Please be reminded that the details of the tour inclusion like what to bring and wear can be seen in the product details on our website during the booking process. We hope to see you again soon! Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 03/03/2024

Jean Francois Abgrall

Verificato da Feefo

2 years ago

Ciò che Jean Francois Abgrall ha detto su Gray Line Iceland:

Notre guide Karen était très compétente, apportant des anecdotes familiales très intéressantes, excursion excellente dans un bus très confortable conduit en sécurité par Hans

Andrei

Gray Line Iceland

2 years ago

Dear Jean, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. Thank you for your kind words about one of our staff. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 26/02/2024

Cliente fidato

Verificato da Feefo

2 years ago

alles Gut.

Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, Thank you for choosing Gray Line and for your top rating! We are happy to hear about your experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Data di acquisto: 05/03/2024

Nikola Mamuzic

Verificato da Feefo

Belgrade

2 years ago

Ciò che Nikola Mamuzic ha detto su Gray Line Iceland:

Would recomend!

I would buy this transfr (KEF airport - Reykjavik Bus station) again with this company. However, I found a bit confusing their e-mail about pick up time and departure time. Basically you are required...

Leggi altre

Andrei

Gray Line Iceland

2 years ago

Dear Nikola, Thank you for choosing Gray Line! We‘re happy to hear that you still had a great experience during your tour. We understand your point about the clarity of the information in the voucher we are sending to our customers and we appreciate your feedback. We hope to welcome you back on your next visit to Iceland. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 27/02/2024

Mike Badea

Verificato da Feefo

St Albans, UK

2 years ago

Ciò che Mike Badea ha detto su Gray Line Iceland:

You can go, but be informed! If forecast says low chance, better don't go

Everyone has their hopes up to see the Northern Lights. The tour is presented in a way thay fuels your make believe. The truth is the chance of seeing the Northern Lights varies and it is forecasted,...

Leggi altre

Andrei

Gray Line Iceland

2 years ago

Hello Mihai, We appreciate your feedback and taking the time to share your experience. Please keep in mind that Northern Lights are a natural phenomenon. Our team with many years of experience can only do their best to predict the time and place where they will appear but Mother Nature has the last say. We do offer a lifetime guarantee for our customers in order to get as many chances as possible to see the lights so we surely hope to see you again on board with us. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 08/12/2023

Mike Badea

Verificato da Feefo

St Albans, UK

2 years ago

Ciò che Mike Badea ha detto su Gray Line Iceland:

great tour, must do if you're on a shorter break

Our guide was an older lady which was very informative and her comments along the way were great. But I would do a few sound tests because the microphone was a bit too loud and distorted and would be...

Leggi altre

Recensioni del prodotto

Data di acquisto: 09/12/2023

Cliente fidato

Verificato da Feefo

2 years ago

Fantastic guide, made it fun and knowledgeable .

Superb tour guides, made my trip a knowledgable fun pleasure

Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, We appreciate your positive feedback and kind words. We are glad you had fun during the tour. Thank you for choosing Gray Line. We look forward to welcoming you back in the future! Best regards, Gray Line Team

Data di acquisto: 01/03/2024

Hollie Burdett

Verificato da Feefo

Norwich

2 years ago

Ciò che Hollie Burdett ha detto su Gray Line Iceland:

Great locations but perhaps organise differently

Easy to book

Andrei

Gray Line Iceland

2 years ago

Dear Hollie, Thank you for choosing Gray Line and for your top rating! We are happy to hear about your experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 27/02/2024

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

Gray Line Iceland Recensioni

The Blue Lagoon & Golden Circle with AdmissionAltre recensioni di questo prodottoVisualizza il sito web del prodottoExcellent tour with knowledgeable guide

Golden Circle & Secret LagoonAltre recensioni di questo prodottoVisualizza il sito web del prodottoFantastic experience with well chosen locations - good value for money and amusing and engaging tour guide.

South Coast & Jökulsárlón Glacier LagoonAltre recensioni di questo prodottoVisualizza il sito web del prodottoMalgré la pluie, excursion très intéressante dans des paysages magnifiques

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoWould recomend this service

South Iceland, Waterfalls & Black Sand BeachAltre recensioni di questo prodottoVisualizza il sito web del prodottoAll great locations. Waterfalls and glacier my favourite. Only negative was having the food stop first. Too early for food stop.

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?