Dear Customer, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Best regards, Gray Line Team
Easy and well priced. I did have trouble knowing which bus stop was best for me but they were able to help me when I got on the bus.
Andrei
Gray Line Iceland
2 years ago
Jami, thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!
Sincerely,
Gray Line Team
Recensioni del prodotto
Data di acquisto: 08/08/2024
0
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Cliente fidato
Verificato da Feefo
2 years ago
No problem
Andrei
Gray Line Iceland
2 years ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Recensioni del prodotto
Data di acquisto: 23/08/2024
0
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Cliente fidato
Verificato da Feefo
2 years ago
I booked this tour at 7PM, the night before the 8am departure. We were part of another tour that cancelled last minute and were thrilled that we could find something so last minute. It was very...
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Andrei
Gray Line Iceland
2 years ago
We would not be able to grow and develop without feedback like yours, our dear customer. We are thrilled you had a great experience with us and hope to see you again soon.
Best regards,
Gray Line Team
Recensioni del prodotto
Data di acquisto: 22/08/2024
0
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Cliente fidato
Verificato da Feefo
2 years ago
Andrei
Gray Line Iceland
2 years ago
Hi Dear Customer,
Thank you for your feedback. We appreciate your review and would love to hear more about how we can enhance your experience. Please feel free to reach out to us at iceland@grayline.is with any specific suggestions or concerns.
We look forward to the opportunity to serve you better.
Best regards,
Gray Line Team
Recensioni del prodotto
Data di acquisto: 22/08/2024
0
Condividi
Cliente fidato
Verificato da Feefo
2 years ago
Andrei
Gray Line Iceland
2 years ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Recensioni del prodotto
Data di acquisto: 20/08/2024
0
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DS
David Simons
Verificato da Feefo
2 years ago
Ciò che David Simons ha detto su Gray Line Iceland:
This was hardly a hotel drop off. We took a bus, then transferred to another bus which left us in the center of town. We had to walk up a big hill and about a quarter of a mile to our hotel because...
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Andrei
Gray Line Iceland
2 years ago
Dear David,
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.
As we checked, it shows that the service was provided and the bus driver drop you off at the designated Bus Stop for Canopy Hotel. Please also be reminded that due to Reykjavik's bustling tourism, there are policies restricting tour buses from accessing certain streets and areas. As a result, the city has established specific pickup points for tour buses. These pickup points are strategically positioned close to downtown accommodations, ensuring you have only a brief walk (under 10 minutes) to commence your journey.
We still hope you enjoyed your stay here in Iceland. Warm regards, Gray Line Team
Recensioni del prodotto
Data di acquisto: 21/08/2024
0
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GM
Gianluca Mancini
Verificato da Feefo
Venice, Italy
2 years ago
Ciò che Gianluca Mancini ha detto su Gray Line Iceland:
Very east and excellent
Andrei
Gray Line Iceland
2 years ago
Gianluca, your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!
Recensioni del prodotto
Data di acquisto: 19/08/2024
0
Condividi
Cliente fidato
Verificato da Feefo
2 years ago
Andrei
Gray Line Iceland
2 years ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.