Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Gray Line Iceland

Cliente fidato

Verificato da Feefo

2 years ago

Andrei

Gray Line Iceland

2 years ago

Dear Customer, Thank you for choosing Gray Line and for your rating! We are happy to know that you had a good experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 23/09/2024

0

CV

Charlie Villani

Verificato da Feefo

Reykjavik

2 years ago

Andrei

Gray Line Iceland

2 years ago

Dear Charlie, Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 23/09/2024

0

Cliente fidato

Verificato da Feefo

2 years ago

Nice trip

It is very easy to book online. However, I believe more or clearer information about guesthouse and hotel pick is needed. I expected to be picked up at my guesthouse and it was a good thing that I...

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Andrei

Gray Line Iceland

2 years ago

Dear Customer, Thank you for your feedback! We're glad to hear that you found the online booking process easy. We appreciate your suggestion regarding clearer information about guesthouse and hotel pick-up. We’ll work on improving our communication to ensure guests are fully informed about pick-up locations. Your experience is important to us, and we hope to serve you better in the future! Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 18/09/2024

0

Cliente fidato

Verificato da Feefo

2 years ago

Great Northern Lights Experience

easy no hasle

Andrei

Gray Line Iceland

2 years ago

Dear Customer, your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon! Warmest regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 22/09/2024

0

Cliente fidato

Verificato da Feefo

2 years ago

Andrei

Gray Line Iceland

2 years ago

Dear Customer, Thank you for choosing Gray Line Iceland and for your top rating! We are happy to know that you had a great experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 21/09/2024

0

Cliente fidato

Verificato da Feefo

2 years ago

Andrei

Gray Line Iceland

2 years ago

Dear Customer, Thank you for choosing Gray Line Iceland and for your top rating! We are happy to know that you had a great experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 21/09/2024

0

Cliente fidato

Verificato da Feefo

2 years ago

Airport transportation

Easy

Andrei

Gray Line Iceland

2 years ago

Hi our Dear Customer, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our airport transfer. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again! Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 17/09/2024

0

KJ

Kenneth Janson

Verificato da Feefo

Norway

2 years ago

Ciò che Kenneth Janson ha detto su Gray Line Iceland:

Great experience

Booking was easy, confirmation and remainder showed up in mail before travel. If i miss anything, it would be the possibility to add a ticket to electronic wallet

Andrei

Gray Line Iceland

2 years ago

Thanks for the awesome review about our services, Kenneth. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our team. If there is anything else we can do, please let us know. We hope to see you again here in Iceland. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 17/09/2024

0

Cliente fidato

Verificato da Feefo

2 years ago

Easy booking and payment.

Andrei

Gray Line Iceland

2 years ago

Dear Customer , thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon. Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 18/09/2024

0

Cliente fidato

Verificato da Feefo

2 years ago

Simplify the booking confirmation

The booking process itself was okay, but the resulting confirmation document was extremely confusing. I had to send an email to get confirmation that it actually reflected the trip that I wanted.

Andrei

Gray Line Iceland

2 years ago

Dear Customer, Thank you for your feedback regarding your recent experience with us. We’re glad to hear that the booking process went smoothly, but we’re truly sorry that the confirmation document was confusing. We understand how important it is to have clear information, and we appreciate you bringing this to our attention. We will review our confirmation documents to ensure they are more user-friendly in the future. If you have any further questions or concerns, please don’t hesitate to reach out to us directly. We’re here to help, and we appreciate your patience. Thank you for your understanding! Best regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 07/09/2024

0

Gray Line Iceland Recensioni

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodotto

Northern Lights MysteryAltre recensioni di questo prodottoVisualizza il sito web del prodottoOur guide Hilta was great!! She is extremely knowledgeable and genuinely interested in ensuring you get to see the northern lights. We got picked up and dropped off at the bus terminal.

South Iceland, Waterfalls & Black Sand BeachAltre recensioni di questo prodottoVisualizza il sito web del prodottoGreat adventure with my highschool friend.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoFantastic, on time , new bus, staff very welcoming

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoTook longer than a hour and a half and your second driver (city to the hotel) clearly needs more training.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoWorked as a charm, hotel dropoff and pickup is a nice feature.

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?