The driver didn't communicate that we wouldn't be taken directly to our hotel. Instead, we were dropped off at a bus terminal to transfer to a smaller bus. There was some confusion.
Data di acquisto: 06/10/2022
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James Jeffrey
Verificato da Feefo
4 years ago
Ciò che James Jeffrey ha detto su Gray Line Iceland:
I do realize that going out to see the Northern Lights is a chance at best! This I realize. But the choice of location was very poor! I am a professional photographer and what they choose was not a...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for writing a review of your experience on tour of the Northern Lights. It is always a disappointment when the lights are not seen on any given night, a natural phenomenon for certain. The Lighthouse at Gardskagaviti is one of a favorite spot for photographers if you look this up online. The interference of the lighthouse is not to the extent to block the view of the Northern Lights if they are actually showing, very high in the sky a common height of 100km - 400km
The spot selected on any given night is where the cloud cover is the least and on this night it was Reykjanes Peninsula.
We hope that you can visit us again and then use the complimentary tickets that are valid for 2 years when the lights are not seen
Easy to book online, bus was on time. The only room for improvement would be employees communicating with the customers better at the point of transfer from bus to sprinter van - nothing was...
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Data di acquisto: 10/10/2022
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Cliente fidato
Verificato da Feefo
4 years ago
Ondanks lang op voorhand te reserveren stond ik niet op de lijst.
Gelukkig is de bus toch tijdig gekomen aangezien er ook anderen meereisden die blijkbaar wel ingeschreven stonden.
Calm and very comfy journey. Would choose GL again.
Recensioni del prodotto
Data di acquisto: 03/10/2022
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Cliente fidato
Verificato da Feefo
4 years ago
We used Grayline for our airport transfer, our flight was delayed and the driver waited for us at arrivals. The driver was extremely friendly and was even kind enough to stop off and show us some...
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Data di acquisto: 10/10/2022
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Amanda Coffman
Verificato da Feefo
4 years ago
Ciò che Amanda Coffman ha detto su Gray Line Iceland:
Even though we didn't see the Northern LIghts, the camera picked them up and we got some absolutely stunning photos. The guides were excellent and knowledgeable.
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Data di acquisto: 10/10/2022
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Juliana Meirelles
Verificato da Feefo
4 years ago
Ciò che Juliana Meirelles ha detto su Gray Line Iceland:
My email from Gray Line said to check in at the airport counter. When I did that, the employee seemed annoyed simply by my presence - he didn't give me any information. After he stepped away from the...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback. It is truly regrettable that the service provided was not as you had anticipated and for this we apologize sincerely.
As we have recently merged with now our partners at Airport Direct that have resulted in some delays.
I hope that your visit with us in Iceland has otherwise been pleasant
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.