Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Gray Line Iceland

Cliente fidato

Verificato da Feefo

1 year ago

Transfer was smooth

It was fine.

Andrei

Gray Line Iceland

1 year ago

Dear Customer, Wow! Thank you for the review. It is a great testament to the hard work and dedication we invest in each job. We look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Warm regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 16/02/2025

0

SC

Sandra Cillero

Verificato da Feefo

London

1 year ago

Ciò che Sandra Cillero ha detto su Gray Line Iceland:

Gray Line's unfair policy

As mentioned, not happy with not being offered a refund of some kind.

Recensioni del prodotto

Andrei

Gray Line Iceland

1 year ago

We understand how disappointing it must have been to miss out on seeing the Northern Lights, especially since it’s such a highlight for visitors to Iceland. While weather conditions are unpredictable and out of our control, we recognize that our refund policy may not align with everyone’s expectations. Your feedback is valuable, and we appreciate you sharing your perspective. We will take this into account as we continuously review and improve our services. regards, Gray Line Team

Data di acquisto: 17/02/2025

0

Cliente fidato

Verificato da Feefo

1 year ago

Andrei

Gray Line Iceland

1 year ago

Thank you for your rating! We appreciate your support and look forward to serving you again in the future. Kind regards, Gray Line Iceland

Recensioni del prodotto

Data di acquisto: 17/02/2025

0

EB

Edwige Brousse

Verificato da Feefo

1 year ago

Ciò che Edwige Brousse ha detto su Gray Line Iceland:

Pas aimable

OK

Recensioni del prodotto

Andrei

Gray Line Iceland

1 year ago

We’re sorry to hear about your experience and the frustration with the additional charges. It’s disappointing that you didn’t receive a timely response to rectify the issue, and we understand how that could have been avoided with better communication. We also regret that your in-person experience wasn’t as welcoming as it should have been. Your feedback is valuable, and we’ll work on improving both our customer service and response times.

Data di acquisto: 14/02/2025

0

Cliente fidato

Verificato da Feefo

1 year ago

Andrei

Gray Line Iceland

1 year ago

Dear Customer, Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job. We look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Warm regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 14/02/2025

0

Cliente fidato

Verificato da Feefo

1 year ago

Andrei

Gray Line Iceland

1 year ago

Dear Customer, Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job. We look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Warm regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 14/02/2025

0

Cliente fidato

Verificato da Feefo

1 year ago

Andrei

Gray Line Iceland

1 year ago

Dear Customer, Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job. We look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Warm regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 14/02/2025

0

SG

Samantha Gray

Verificato da Feefo

Derby , England

1 year ago

Ciò che Samantha Gray ha detto su Gray Line Iceland:

Fantastic introduction to the amazing nature in Iceland

Easy to book Great to have option for hotel pick up Just couldn’t add tickets to phone wallet but that may have been me!

Andrei

Gray Line Iceland

1 year ago

Dear Customer, Wow! Thank you for the review. It is a great testament to the hard work and dedication we invest in each job. We look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Warm regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 15/02/2025

0

Cliente fidato

Verificato da Feefo

1 year ago

A blessing

It was great thanks os much.

Andrei

Gray Line Iceland

1 year ago

Dear Customer, Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job. We look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Warm regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 09/02/2025

0

Cliente fidato

Verificato da Feefo

1 year ago

Fabulous day visiting the Golden Circle

Very easy

Andrei

Gray Line Iceland

1 year ago

Dear Customer, Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job. We look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Warm regards, Gray Line Team

Recensioni del prodotto

Data di acquisto: 13/02/2025

0

Gray Line Iceland Recensioni

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoThe transfer was smooth. The only difficulty is the transfer bus was not marked "Grayline". I had to ask someone to know which bus to catch.

Northern Lights MysteryAltre recensioni di questo prodottoVisualizza il sito web del prodottoAs everyone who visits Iceland, the icing on the cake, is to see the aurora borealis, unfortunately we didn't. Not Gray Line's fault by any means. What i don't think is fair, that after having...Leggi altre

The Golden Circle ClassicAltre recensioni di questo prodottoVisualizza il sito web del prodottoIceland is an amazing place. Was able to experience this through the Golden Circle Classic Tour. The guide, Christina, was very knowledgable and the driver a professional. Great day, amazing...Leggi altre

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodotto

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodotto

Northern Lights MysteryAltre recensioni di questo prodottoVisualizza il sito web del prodotto

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffAltre recensioni di questo prodottoVisualizza il sito web del prodottoWe had a great time thanks. The driver was very friendly and did a great job. Thanks

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?