Driver very friendly and knowledgeable, interacted well with passengers
Data di acquisto: 26/11/2019
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MJ
Mrs Delette Ziegelmann-Jackson
Verificato da Feefo
6 years ago
Ciò che Mrs Delette Ziegelmann-Jackson ha detto su Gray Line Charleston:
I’ve gone on Grayline Tours in many cities and have always enjoyed them until Charleston. I was on the 11:00 am City Tour on 11/17 with a male guide who was unpleasant. I have a disability and...
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GLCharlestonJen
Gray Line Charleston
6 years ago
Good afternoon,I am sorry to hear you had an unfavorable experience in Charleston and that our guide did not meet your expectations. We do allow service dogs however unfortunately, we are limited on space depending on the number of guests due to our use of mini coaches. I am not sure who you spoke to in regards to whom you spoke prior to your tour but I have addressed all of your issues with our staff and hope that this helps clarify our policy a little better so that we do not have this happen in the future. A refund for the unused portion of your tour has been issued.
Recensioni del prodotto
GLCharlestonJen
Gray Line Charleston
6 years ago
This has been processed and you will be emailed when it goes through.
Tour was okay. Would have preferred a hop on Hop off option so we could check out some things in more detail. Much of the historical person's mentioned we had never heard of.
GLCharlestonJen
Gray Line Charleston
6 years ago
We are sorry you did not enjoy your tour. Unfortunately, the City of Charleston does not allow hop on/hop off tours. Our tour is designed to be more of an overview so that guests can go back and explore sites in more detail. We hope that you enjoyed the rest of your stay and visit us again in the future.
A trusted name in travel, Gray Line of Charleston provides informative, entertaining minibus day-trip tours of Charleston’s famous historic district daily to visitors from across the USA and around the globe.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
A trusted name in travel, Gray Line of Charleston provides informative, entertaining minibus day-trip tours of Charleston’s famous historic district daily to visitors from across the USA and around the globe.
