Excellent follow up from enquiry stage with samples together with answers to all my questions.
Delivery…
Excellent follow up from enquiry stage with samples together with answers to all my questions.
Delivery arrived on time and was well packaged. One small point, the grass is used on my upstairs...
Leggi altre
0
Condividi
Cliente fidato
13 years ago
even though they made an error with our order when I contacted them they promptly…
even though they made an error with our order when I contacted them they promptly apologized and put it right
0
Condividi
Cliente fidato
13 years ago
Speedy delivery and well packaged
0
Condividi
Cliente fidato
13 years ago
would tell others about your product and service
0
Condividi
Cliente fidato
13 years ago
Very quick service
0
Condividi
Cliente fidato
13 years ago
Poor service by the carrier,only the driver,and 10 by 4 metre roll buried under numerous…
Poor service by the carrier,only the driver,and 10 by 4 metre roll buried under numerous other heavy items.I had to help driver,which was not so good as I am just recovering from heart attack.I know...
Leggi altre
0
Condividi
Cliente fidato
13 years ago
the grass had a big section of damage it was a good job i orderd…
the grass had a big section of damage it was a good job i orderd too much
to cover i was able to cut the damaged bit out
Grass 247
Grass247
13 years ago
We are very sorry to hear that your item arrived with damage to it.
Whilst we take every care to carefully package all items we send to avoid any damage taking place during transit unfortunately as we use an external courier very occasionally items may arrive with damage to them.
We are always happy to collect and replace any items with problems such as damage free of charge provided they have not already been fitted.
We would like to try and resolve your issue for you but unfortunately we do not currently have a contact number to call you on so we have sent you an email.
If you could respond to this email with a number and convenient time to call we would be happy to call and discuss your concern and try to resolve it for you.
If you have any further questions please call us on 0800 1952 952.
Kind Regards
Adam
Grass247
0
Condividi
Cliente fidato
13 years ago
very very good
0
Condividi
Cliente fidato
13 years ago
Contact with staff was excellent, slight delay with delivery but not a problem as I…
Contact with staff was excellent, slight delay with delivery but not a problem as I ordered it allowing extra time.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.