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Go Walkabout Recensioni

Valutato
Eccezionale
Servizio
4.9
/5
Prodotto
4.9
/5

5

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2

1

44

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1

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49

valutazioni nell'ultimo anno

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Cliente fidato
11 years ago
Data di acquisto: 11/05/2014
Been using Go Walkabout each year since 2007. Good no nonsense stuff.
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Cliente fidato
11 years ago
Data di acquisto: 01/05/2014
You understood what we wanted and the online application was clear and simple top complete
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Cliente fidato
11 years ago
Data di acquisto: 30/04/2014
Mark Brunger most helpful.
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Cliente fidato
11 years ago
Data di acquisto: 01/05/2014
we had a medical claim on our previous holiday which we notified in February and it is still not settled nor have we been communicated with about it. Last time we took the premium cover and claim...

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Go Walkabout
Go Walkabout
11 years ago
Client reply on 19th May 2014 Hi Mark & Paul Whitelock (sorry I don't know the other names we dealt through), Just wanted to say thank you to you all for getting our claim sorted out in the end. You must get some complaints (and I complained about zero communications; letter dated May 9th excepted) however I am now taking this opportunity to say thank you on behalf of both myself and my wife Susan. I shall endeavour not to beak my right wrist again, or for that matter anything else! Thanks and regards, Go Walkabout Response 12th May 2014 Thank you for your recent feedback. We are sorry to hear that on this occasion the usual standards of communication from our underwriter's claims team have not been met. Normally on receipt of a completed claim form the claims team respond immediately to the client and provide the client with a unique claims reference number in a timely manner. It is disappointing to learn that on this occasion this hasn't happened. Generally, claims are processed efficiently but from time to time additional information can be requested by the claims team which can extend the time to process a claim. We understand that your claim was submitted less than a month ago so we would hope that your claim situation will soon be resolved to your satisfaction. We have raised the issue of a lack of communication with our underwriters who are investigating the reason why inadequate communication has occurred. Despite the issues you raised we are happy that you have taken out another policy with us for your forthcoming trip and thank you for your constructive comments
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Cliente fidato
11 years ago
Data di acquisto: 14/03/2014
Always find pleasant phone manner easy to talk to nothing seems to be a problem.
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Cliente fidato
11 years ago
Data di acquisto: 23/04/2014
OK
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Cliente fidato
11 years ago
Data di acquisto: 27/04/2014
Very polite helpful staff and efficient service.
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Cliente fidato
11 years ago
Data di acquisto: 21/04/2014
Always most helpful. First shop for travel insurance.
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Cliente fidato
11 years ago
Data di acquisto: 07/04/2014
Fantastic service and extremely helpful thank you.
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Cliente fidato
11 years ago
Data di acquisto: 07/04/2014
Very friendly and helpful
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Informazioni su Go Walkabout
Go Walkabout Travel Insurances mission is to provide high quality insurance cover, at affordable premiums, to travellers resident in the UK. We are proud and passionate about our product and the personal and professional level of our service to our customers. It is our objective to give our customers the peace of mind that their travel insurance needs have been met.
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Innovation Centre, Highfield Drive, St Leonards-on-Sea, East Sussex, TN38 9UH, United Kingdom
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Informazioni su Go Walkabout
Go Walkabout Travel Insurances mission is to provide high quality insurance cover, at affordable premiums, to travellers resident in the UK. We are proud and passionate about our product and the personal and professional level of our service to our customers. It is our objective to give our customers the peace of mind that their travel insurance needs have been met.