Appalling. I bought my long haul flight online and quickly received a telephone call telling me my ticket was only carry on baggage and I had to pay £120 extra. I declined. I was given 1 hour to...
Leggi tutto
Mavyreen
Globehunters
1 year ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
Mark was extremely helpful on both occasions that I called him! He ensured that my issues were resolved, without any lengthy wait times.
Mavyreen
Globehunters
1 year ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
Not impressed - Price that comes up not the price you pay!
Had to call several times to clarify and question the price ended up paying more as flight that we had booked had been fully booked so had...
Leggi tutto
Mavyreen
Globehunters
1 year ago
Thank you for your review.
We would like to highlight that we advertise flights as distributed to us by the Global Distribution Systems, which are communicating with the official airline availability of flights.
Therefore, we cannot produce any flights that do not exist or increase any ticket fare and this is something which we do not have control with. Apologies for the inconvenience once again!
there was very little obvious information that economy only included baggage with a limit of 7kg, therefore almost immediately my ticket price increased by £100 to allow for a hold-bag up to 23kg. I...
Leggi tutto
Mavyreen
Globehunters
1 year ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
Akshay has done an exceptional job in assisting with the booking. Booking airline ticket online can be stressful, any mistake can cost a fortune. Luckily, I got Akshay on the line and he resolved the...
Leggi tutto
Mavyreen
Globehunters
1 year ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
