I had to ring 3 times in order to change my flight ....that I had booked 10 hours earlier and it took all morning ....otherwise it would be a 5 star.
The 3rd person actually helped me
Mavyreen
Globehunters
4 years ago
We are glad to hear that the booking process was easy but we do apologise that your post booking customer service could be improved. Thank you very much for letting us know – we have already raised this issue to the relevant departments and they will do everything they can for this not to happen in the future.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
Condividi
KB
Karen B
Verificato da Feefo
Kingston Upon Thames
4 years ago
Ciò che Karen B ha detto su Globehunters:
Well priced flights for the Easter holidays
Was looking for flights to Colombia and these guys came up with the best deal, plus I had to call up and speak with someone to check some things and didn't have to wait too long before my call was...
Leggi altre
Mavyreen
Globehunters
4 years ago
We are glad to hear that the booking process was easy but we do apologise that it wasn't clear enough that the luggage was not included in the price. Thank you very much for letting us know – we have already raised this issue to the relevant departments and they will do everything they can for this not to happen in the future. All the best :)
0
Condividi
MF
Miss Francis Francis
Verificato da Feefo
4 years ago
Ciò che Miss Francis Francis ha detto su Globehunters:
The phone line is answered after a few short rings. Everyone I have spoken to have been very helpful and friendly. After receiving such poor customer service from another airline, you have been so...
Leggi altre
Mavyreen
Globehunters
4 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
Condividi
MC
Mr Graeme Chapman
Verificato da Feefo
Lancaster
4 years ago
Ciò che Mr Graeme Chapman ha detto su Globehunters:
Human communication…..no damn robot !
Fast efficient service from a human ,not a Robot !
Mavyreen
Globehunters
4 years ago
Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
If you need further assistance, please do not hesitate to contact us.
0
Condividi
Cliente fidato
Verificato da Feefo
4 years ago
Very happy
Impressive service and price.
Tickets and other docs came through quickly after purchase made.
Mavyreen
Globehunters
4 years ago
Thank you very much for your fab review! Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
If you need further assistance, please do not hesitate to contact us.
0
Condividi
Cliente fidato
Verificato da Feefo
4 years ago
Excellent
Booked online, but spoke to them as well, all questions answered. Received tickets within 48 hours. Really good price
Mavyreen
Globehunters
4 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
Condividi
Cliente fidato
Verificato da Feefo
4 years ago
No e-ticket sent
Never gotten the e-ticket
Mavyreen
Globehunters
4 years ago
Thanks for contacting us. Your booking is confirmed and e-tickets will be sent a week prior to the departure.
ATOL certificate and the invoice of payment are sent on the email. Hope this helps :)
0
Condividi
Cliente fidato
Verificato da Feefo
4 years ago
Excellent service.
Very helpful and reliable. . I’ll use them again.
0
Condividi
Cliente fidato
Verificato da Feefo
4 years ago
Great! Good communication and assistance throughout
Everything was easy - really good communication. I booked with Dev and had a good experience. I called a few times to check small details and both times the phone was answered and I was assisted...
Leggi altre
0
Condividi
Cliente fidato
Verificato da Feefo
4 years ago
I really found Globehunters to be professional and extremely efficient. As soon as I called with my query they were able to assist so that I could continue with my booking. I definitely recommend...
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
