Servizio
4.8
/5
Prodotto
4.7
/5
5
4
3
2
1
955
96
12
3
12
1,078
valutazioni nell'ultimo anno
5
4
3
2
1
955
96
12
3
12
1,078
valutazioni nell'ultimo anno
Feefo Trusted Service Awards
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Thank you for taking the time to tell us why our service failed to meet your expectations.
We understand your frustration, and sincerely apologise for any inconvenience we have caused you.
We can confirm that we dispatched your order on Monday 3rd October via Royal Mail.
Our delivery policy does state that orders to the Rest of the World can take between 5-7 working days. But can take up to 2 weeks to deliver. Since it has been 7 working days, we advise to keep tracking your item on the Royal Mail Website. If you item has still not arrive by Monday 24th October, we will resolve this to your satisfaction.
If you have any further queries or questions please email us at contact@glenmuir.co.uk and we can discuss and resolve this matter accordingly.
Thank you again, for your honest feedback and hope to have the pleasure of serving you again in the future.
Kindest Regards,
Laura