Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Giltedge Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/giltedge | Feefo

Visualizzazione di tutte le 594 recensioni

Cliente fidato

7 years ago

Data di acquisto: 14/08/2017

Wonderful!

Mareike @ Giltedge Africa

Giltedge

7 years ago

Thank you for your positive review of Giltedge!

Cliente fidato

7 years ago

Data di acquisto: 13/07/2017

Inget speciellt kring deras tjänster utan mer som vanligt

Mareike @ Giltedge Africa

Giltedge

7 years ago

Thank you for your honest feedback.

Unfortunately, the Key Account Manager who always assists you, and your clients, was away on leave and the consultant who was filling in for her was not properly briefed.

We’re sorry – the service we pride ourselves on wasn’t delivered to you! We’ve put new measures in place to address this so that we will not have the same issue in the future again.

We want to thank you for your honest feedback, and appreciate it, as we can improve our service to our travel agents and direct clients in the future.

Yvonne Lazarow

Melbourne

7 years ago

Data di acquisto: 24/07/2017

Ciò che Yvonne Lazarow ha detto su Giltedge:

Always prompt in reply and understand my requests

yes always!

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Yvonne,

thank you for the positive review of Giltedge.

We're so happy that we were able to put together such a great trip for your clients.

Your Giltedge team

Iris Carroll

7 years ago

Data di acquisto: 20/07/2017

Ciò che Iris Carroll ha detto su Giltedge:

Helpful and compeditive

Because Noxolo is wonderful and listens to my requirements and advises wonderful itineraires.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Dear Iris,

thank you for your wonderful feedback of Giltedge!

We are happy that our Senior Tour Consultant Noxolo put together such a great trip for your clients, and that you enjoyed the African safaris' itineraries she put together.

Wishing you a great day,

Your Giltedge team

Lynne Manganiello

7 years ago

Data di acquisto: 01/08/2017

Ciò che Lynne Manganiello ha detto su Giltedge:

very informative and descriptive and quick to respond

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Lynne, thank you for your positive review of Giltedge. We are happy that you were impressed with our service and that we were able to put together a great itinerary for your client's African safari.

Your Giltedge Africa team

Mauricio Buenaventura

8 years ago

Data di acquisto: 26/06/2017

Ciò che Mauricio Buenaventura ha detto su Giltedge:

Good response time, good alternatives, knowledgeable of the area.

Mareike @ Giltedge Africa

Giltedge

8 years ago

Hi Mauricio, thanks for your positive feedback of Giltedge. We're happy that we were able to assist your client in putting together a beautiful itinerary for their African safari.

Your Giltedge team

Debbie Grace

Melbourne

8 years ago

Data di acquisto: 06/07/2017

Ciò che Debbie Grace ha detto su Giltedge:

They did everything well My only problem is they will not breakdown quotes service by service which I have brought to their attention Yes I would use them again and recomend them

Mareike @ Giltedge Africa

Giltedge

8 years ago

Hi Debbie, thank you for the positive review of Giltedge Africa and your support. As mentioned previously, unfortunately, we’re not at liberty to give itemised costs for each supplier due to confidential contracts which we sign with them and which prohibit us from doing so. We will, however always endeavour to find a way to assist you with these requests and we look forward to working with you again in the future.

Your Giltedge Africa team

Joe Casciola

New Orleans, Louisiana

8 years ago

Data di acquisto: 28/06/2017

Ciò che Joe Casciola ha detto su Giltedge:

Perfection!

Excellent service from Simone! Great client experience in South Africa.

Mareike @ Giltedge Africa

Giltedge

8 years ago

Hi Joe,

thank you for your review of Giltedge! We're happy that you enjoyed working with Giltedge, and that your clients had a great experience.

Your Giltedge Africa team

Michael Deese

8 years ago

Data di acquisto: 19/06/2017

Ciò che Michael Deese ha detto su Giltedge:

Rynhardt designed a trip specifically around what we wanted. The camps that were recommended were exactly what we were looking for.

Mareike @ Giltedge Africa

Giltedge

8 years ago

Thank you for your review of Giltedge Africa. We're happy that our senior travel consultant Rynhardt designed a great vacation for you.

Your Giltedge Africa team

Angela Benoliel

Ontario, Canada

8 years ago

Data di acquisto: 05/07/2017

Ciò che Angela Benoliel ha detto su Giltedge:

First class

This is my second time using Giltedge. Our agent, Rhynhardt, initially spent some time chatting with us to understand the type of travellers we are; this was key in putting together a suitable and...

Mareike @ Giltedge Africa

Giltedge

8 years ago

Hi Angela, thank you for your positive review of Giltedge. We are happy that the booking process went smoothly. We're wishing you a great trip with Giltedge Africa.

Non hai ricevuto un invito a scrivere una recensione?

Informazioni su Giltedge

Proud winner of “South Africa’s Leading Luxury Tour Operator” for 8 times in the last 9 years, Giltedge Africa specialises in tailor-made luxury holidays and safaris to Southern Africa, East Africa and the Indian Ocean Islands.

+27 21 713 0296

Unit 25, Westlake Lifestyle Centre, Westlake Drive, Tokai, Cape Town, Western Cape, 7945, South Africa

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo