Missing card from a singles order which is being sent out again, but disappointed I will have to go through each order to check they are all there in future and feel like I can no longer trust in the...
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Andy
Chaos Cards
4 years ago
Hi Daniel.
We are sorry that a card was missing from your recent order.
All single card orders are picked by hand and occasionally a card can be mispicked due to human error and would always recommend double checking your order when it arrives so you know all of the items are there.
The customer services team are always happy to help with any issues and aim to deal with them as quickly as possible.
We hope that the next order arrives with you swiftly and without any issues.
Had a pre-order of a few items and some came in early so I asked if those could be split and sent now and they did it no problem. Excellent customer service as always.
Fast and efficient. The box my items came in felt a little large for the contents but I also appreciate that they made sure my items would not be damaged in transit.
Chaos Cards was founded in 2011 on the idea of creating the United Kingdom's ultimate trading card store! Our novel idea, a fusion of online trading combined with traditional bricks and mortar retail into a single entity.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Chaos Cards was founded in 2011 on the idea of creating the United Kingdom's ultimate trading card store! Our novel idea, a fusion of online trading combined with traditional bricks and mortar retail into a single entity.