Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Recensioni del prodotto
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Data di acquisto: 02/02/2021
0
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MT
Mr Martin Tonks
Manchester
5 years ago
Ciò che Mr Martin Tonks ha detto su Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Recensioni del prodotto
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Data di acquisto: 02/02/2021
0
Condividi
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Ciò che Mrs Sylvia Bickerton ha detto su Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Recensioni del prodotto
Data di acquisto: 30/01/2021
0
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MN
Mr Charles Newbury
5 years ago
Ciò che Mr Charles Newbury ha detto su Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Recensioni del prodotto
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Data di acquisto: 27/01/2021
0
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Cliente fidato
5 years ago
They were responsive and addressed my issues well
Recensioni del prodotto
Data di acquisto: 28/01/2021
0
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MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Ciò che Mr & Mrs Mitchell ha detto su Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Recensioni del prodotto
Data di acquisto: 27/01/2021
0
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Cliente fidato
5 years ago
Excellent customer service
Recensioni del prodotto
Data di acquisto: 22/12/2020
0
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Cliente fidato
5 years ago
Quick efficient service.
Recensioni del prodotto
Data di acquisto: 26/01/2021
0
Condividi
MM
Mr Trevor Maybourne
5 years ago
Ciò che Mr Trevor Maybourne ha detto su Fresh Insurance Services:
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
