Fresh Insurance Services non è più un cliente attivo di Feefo
Visualizzazione di tutte le 920 recensioni
MT
Mrs Jan Thorn
4 years ago
Ciò che Mrs Jan Thorn ha detto su Fresh Insurance Services:
Helpful, courteous and knowledgeable.
Isabelle
Fresh Insurance Services
4 years ago
Hi Jan,
Thank you for taking the time to review your recent experience. It’s great to hear that you found our staff helpful, courteous and knowledgeable.
Kindest regards,
The Fresh Home Insurance Team
Recensioni del prodotto
Isabelle
Fresh Insurance Services
4 years ago
Hi Jan,
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Fresh Home Insurance Team
Data di acquisto: 10/04/2022
0
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MM
Mrs Virginia McDonagh
4 years ago
Ciò che Mrs Virginia McDonagh ha detto su Fresh Insurance Services:
Great renewal price. Excellent communication. Easy to get hold of on the phone. Friendly, knowledgeable staff.
Isabelle
Fresh Insurance Services
4 years ago
Hi Virginia,
Thank you for taking the time to review your recent experience. It’s great to hear that you found our staff friendly and knowledgeable, and that our communication was excellent.
Kindest regards,
The Fresh Home Insurance Team
Recensioni del prodotto
Isabelle
Fresh Insurance Services
4 years ago
Hi Virginia,
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Fresh Home Insurance Team
Data di acquisto: 08/04/2022
0
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MB
Mr Douglas Benney
4 years ago
Ciò che Mr Douglas Benney ha detto su Fresh Insurance Services:
They renewed my insurance after I finally managed to speak them on the telephone
Ben
Fresh Insurance Services
4 years ago
Hi Douglas
Thank you for taking the time to review your recent experience. We are really sorry to hear of the challenges you faced when trying to get through to the team. Your feedback has been shared with the relevant business areas to support improvements.
Kindest regards,
The Fresh Home Insurance Team
Recensioni del prodotto
Ben
Fresh Insurance Services
4 years ago
Hi Douglas
Thank you for taking the time to provide product feedback too. It's great to hear that you renewed your policy with Fresh Home Insurance.
Your feedback is greatly appreciated.
Kindest Regards,
The Fresh Home Insurance Team
Data di acquisto: 07/04/2022
0
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MH
Ms Laura Hopkinson
Lancashire
4 years ago
Ciò che Ms Laura Hopkinson ha detto su Fresh Insurance Services:
Fresh have multiple partners and always get me the most competitive quote that beats any online comparison site, whilst providing me with a great, friendly and efficient service.
Ben
Fresh Insurance Services
4 years ago
Hi Laura
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service provided by our Customer Service Specialists friendly and efficient.
Your feedback is greatly appreciated and will be shared with the relevant business areas to praise where appropriate.
Kindest regards,
The Fresh Home Insurance Team
Recensioni del prodotto
Ben
Fresh Insurance Services
4 years ago
Hi Laura
Thank you for taking the time to provide product feedback too.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Data di acquisto: 01/04/2022
0
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Cliente fidato
4 years ago
They were very prompt at answering my call and then went through everything in detail with me very helpful and courteous at all times
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to review your recent experience. It’s great to hear that we were prompt in answering your call. It's also great to hear that you found our Customer Service Specialists to be helpful and courteous.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
Recensioni del prodotto
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to provide product feedback too.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Data di acquisto: 05/03/2022
0
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Cliente fidato
4 years ago
very polite and helpful
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service you received from our Customer Service Specialists polite and helpful.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Recensioni del prodotto
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you taking the time to provide product feedback too. It's great to hear that you didn't encounter any problems when you contacted Fresh Home Insurance.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
Data di acquisto: 04/04/2022
0
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MM
Mr Iain McLachlan
4 years ago
Ciò che Mr Iain McLachlan ha detto su Fresh Insurance Services:
would have been far simpler to pay on line, paying on the phone only is so last century
Ben
Fresh Insurance Services
4 years ago
Hi Iain
Thank you for taking the time to review your recent experience.
Your feedback has been shared with the relevant business areas to support improvements.
Kindest regards,
The Fresh Home Insurance Team
Recensioni del prodotto
Ben
Fresh Insurance Services
4 years ago
Hi Iain
Thank you for taking the time to provide product feedback too.
We can confirm that your policy will not automatically renew in 2023.
Should you have any further queries in the meantime, please do not hesitate to contact us on 0344 557 2480.
Kindest Regards,
The Fresh Home Insurance Team
I’ve used Fresh for years, and so far so good. But this year my premium had increased by £100! No change to the service or cover, no claims made? but £100 more expensive all the same! Reason given:...
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Ben
Fresh Insurance Services
4 years ago
Hi
I am sorry to hear that your renewal premium increased. We do our best to find our customers our most competitive rates whilst maintaining your demands and needs. Due to us using a panel of insurers, these can change from year to year and unfortunately this can mean the insurer you were with last year may no longer be available.
Kindest regards,
The Fresh Home Insurance Team
Recensioni del prodotto
Ben
Fresh Insurance Services
4 years ago
Hi
I am sorry to hear that your renewal premium increased. We do our best to find our customers our most competitive rates whilst maintaining your demands and needs. Due to us using a panel of insurers, these can change from year to year and unfortunately this can mean the insurer you were with last year may no longer be available.
Kindest regards,
The Fresh Home Insurance Team
Data di acquisto: 05/03/2022
0
Condividi
MM
Mr Peter Monck
4 years ago
Ciò che Mr Peter Monck ha detto su Fresh Insurance Services:
Excellent customer service
Ben
Fresh Insurance Services
4 years ago
Hi Peter
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service provided by our Customer Service Specialists to be excellent.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
Recensioni del prodotto
Ben
Fresh Insurance Services
4 years ago
Hi Peter
Thank you for taking the time to provide product feedback too. It's great to hear that you also found the service provided by our Customer Service Specialist to be a professional one.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Data di acquisto: 04/04/2022
0
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Cliente fidato
4 years ago
Straight forward to deal with.
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service provided by Fresh Home Insurance a straight forward one.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
Recensioni del prodotto
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to provide product feedback too.
We are sorry to hear of your loss.
Should you need any assistance with completing the necessary paperwork, please do not hesitate to contact one of our Customer Service Specialists on 0344 557 2480 who will be happy to help you.
Kindest regards,
The Fresh Home Insurance Team
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
