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Freedom Insurance Services Ltd Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/freedom-insurance-services-ltd | Feefo

Visualizzazione di tutte le 1,614 recensioni

Cliente fidato

16 hours ago

Professional and excellent customer service.

Call Agents extremely helpful and arranged cover I needed very well. Explained different options and answered all my questions fully.

Data di acquisto: 01/05/2024

Billie

Freedom Insurance Services Ltd

7 hours ago

Good morning,

Thank you so much for this review. It was lovely speaking to you. I've passed on your kind comments to my colleague, Danielle, who you also spoke to.

Have a great trip!

Billie

1 prodotti acquistati

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Cliente fidato

1 day ago

Excellent service

Website = easy to navigate . Good to have real people n the end of the phone , too. You made it very easy / straightforward to arrange cover .
I used you several years ago - now I remember why!

Data di acquisto: 30/04/2024

Billie

Freedom Insurance Services Ltd

1 day ago

Good morning,

Thank you so much for this excellent review. We understand the importance of being able to speak to someone and feel confident that you have the right cover in place, so this is great to hear.

Have a lovely time in Portugal!

Billie

1 prodotti acquistati

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Cliente fidato

3 days ago

Insurance cover easy and efficiently.

Yes to all questions. I booked via a phone call as I’m not tech proficient.
Lady rang me back within minutes and asked all the questions and confirmed insurance in no time. Easy and efficient.

Data di acquisto: 05/04/2024

Billie

Freedom Insurance Services Ltd

2 days ago

Good morning,

Thank you so much for this review. This is great to hear. If there's anything more we can do to earn 5 stars next time, we'd love to hear from you.

Have a great time in Austria!

Billie

1 prodotti acquistati

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Derek

Morecambe

5 days ago

Ciò che Derek ha detto su Freedom Insurance Services Ltd:

Great company

We was finding it hard to insure the wife due to her medical conditions however contacting freedom no problem great news thank you

Data di acquisto: 25/04/2024

Billie

Freedom Insurance Services Ltd

3 days ago

Good morning Derek,

Thank you so much for this review. We're so pleased we were able to provide suitable cover for your medical needs.

Have a lovely time in Spain!

Billie

Derek

3 days ago

I will be using your company from now on and I will be telling other people to come to you to thank you

1 prodotti acquistati

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John

5 days ago

Billie

Freedom Insurance Services Ltd

3 days ago

Good morning John,

Thank you for your review. We really appreciate it.

Have a lovely time in Malta!

Billie

1 prodotti acquistati

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Cliente fidato

5 days ago

Friendly, calm and easy process.

Both Billie and Gillian were very helpful.
They made the process less stressful.
I found the cover suitable for my trip.

Data di acquisto: 26/04/2024

Billie

Freedom Insurance Services Ltd

3 days ago

Good morning,

Thank you for this review, we really appreciate it. It was lovely speaking to you. I've also passed on your kind comments to my colleague, Gillian.

Have a great time in Morocco!

Billie

1 prodotti acquistati

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Cliente fidato

6 days ago

Call handler was very efficient. Reasonably priced cover for our Greek holiday. Thank you.

Data di acquisto: 24/04/2024

Reece

Freedom Insurance Services Ltd

5 days ago

Good evening,

That's lovely to hear, thank you for taking the time to share your feedback and we hope you have a nice trip.

Best wishes,

Reece

1 prodotti acquistati

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Wendy

Llanymynech

7 days ago

Ciò che Wendy ha detto su Freedom Insurance Services Ltd:

Excellent service.

Friendly operator Gillian. Explained everything.
Also good value with our pre existing conditions

Data di acquisto: 24/04/2024

Billie

Freedom Insurance Services Ltd

7 days ago

Good morning Wendy,

Thank you so much for this review. I've passed on your kind comments to my colleague, Gillian.

Have a lovely holiday!

Billie

1 prodotti acquistati

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Cliente fidato

8 days ago

Well done

Great service at a great price. Let’s hope that continues should I need to make a claim!

Data di acquisto: 22/04/2024

Billie

Freedom Insurance Services Ltd

8 days ago

Good morning,

Thank you so much for this review. It was lovely speaking to you.

Have a great time in Cyprus!

Billie

1 prodotti acquistati

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Cliente fidato

8 days ago

Thank you Freedom

Efficient service. I needed a bit of exploration to access my documents. Could not create account on the Freedom web page but luckily had everything sent through OK to Travel. They were the very e...

Data di acquisto: 16/04/2024

Billie

Freedom Insurance Services Ltd

8 days ago

Good morning,

Thank you so much for your review. We're so pleased we were able to help you access your documents and find suitable cover for your travel needs. I've passed on your kind comments to your call agent.

Have a lovely time in Portugal!

Billie

1 prodotti acquistati

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Informazioni su Freedom Insurance Services Ltd

Freedom Insurance Services Ltd was formed in 2002 as one of the first companies in the UK to develop a specialist travel insurance policy for people living with pre-existing medical conditions. Our mission is to provide great customer service and we strive to help people get the cover they need so they can enjoy their holiday. Freedom Insurance Services Limited is registered in England number 4399749. Freedom Insurance Services Limited is authorised and regulated by the Financial Conduct Authority, reference number 306536.

01223446914

Freedom House, 58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom

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