We Deliver from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and more..
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valutazioni nell'ultimo anno
forward2me non è più un cliente attivo di Feefo
Visualizzazione di tutte le 13,904 recensioni
Cliente fidato
Verificato da Feefo
4 years ago
Great service and great communication. It's a little pricey though. I wish it was cheaper.
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Cliente fidato
Verificato da Feefo
4 years ago
Smooth experience
Very good service.
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Cliente fidato
Verificato da Feefo
4 years ago
Great super fast delivery
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ML
Michalis Lachanas
Verificato da Feefo
Greece
4 years ago
Ciò che Michalis Lachanas ha detto su forward2me:
Excellent trusty company with excellent customer service!Highly recommended
Excellent company and excellent customer service!They sent me my motorcycle tire fast and secure!Also when i needed details about the shipping,the customer service answered to me very fast,detailed...
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Cliente fidato
Verificato da Feefo
4 years ago
Crazy price for the weight of items. Had to ditch the purchase
Hayley
forward2me
4 years ago
Hi there,
I am sorry to hear that you feel dissatisfied.
I have looked into your issue in more detail and I can see that you had shipped a full roll of fabric.
Straightaway the dimensions of the fabric roll would have been the chargeable weight for the courier shipping price (6.30 kg) rather than the actual weight of the fabric (2.59 kg).
I cannot see any email history from you notifying us about the shipping price you were being provided with for the roll of fabric.
If we had been notified about the high shipping costs for your roll of fabric we would have been able to suggest having the fabric safely removed off the roll and carefully folded smaller and repacked into a smaller package which would have immediately reduced the current chargeable weight of the fabric and lowered the overall shipping price with the courier.
I have done some estimated calculations from your roll of fabric and by removing the fabric off the roll, if we had been able to safely fold the fabric small enough so the chargeable weight was reduced down closer to 3-4 kg this would have lowered your courier shipping price down to between £55-£63 overall.
If you do choose to ship fabric items through our services again and if the fabric is delivered to our warehouse address on a roll we would strongly advise that you contact our Customer Experience team straight away to ask for assistance with reducing the overall size of the fabric down which in turn would ensure you will pay more reasonable overall costs for shipping.
I hope the information I have provided to you is useful, we hope this issue does not deter you from using our service again in the future and that you will reconsider your current rating of our service.
Kind Regards
Hayley
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Cliente fidato
Verificato da Feefo
4 years ago
Great service
Fast reliable and hassle-free. Will definitely be using again
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Cliente fidato
Verificato da Feefo
4 years ago
Professional, efficient and wuick
Brilliant service. Efficient and quick. Brilliant customer service.
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Cliente fidato
Verificato da Feefo
4 years ago
Always excellent service
Perfect service for UK to the world post and parcels. Simon was my packaging assistant, and he did a great job. My ceramic item was securely packaged and it arrived here safe and sound! Thank you...
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Marcio Simioni
Verificato da Feefo
4 years ago
Ciò che Marcio Simioni ha detto su forward2me:
Reliable and very fast!
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Cliente fidato
Verificato da Feefo
4 years ago
Reliable Mail Forwarding Service
I have used the service two times to buy shoes from a retailer in France. The service is reasonably priced and the shipping turn around time is fast. I will use them again in the future.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.