Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

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Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di forward2me

Visualizzazione di tutte le 13,904 recensioni

Cliente fidato

Verificato da Feefo

4 years ago

Erstklassige und hochprofessionelle Abwicklung

Schnelle Abwicklung, um Problemlösungen stets bemüht, sehr freundliche Kommunikation!

Cliente fidato

Verificato da Feefo

4 years ago

Cheap easy safe and straightforward shipping facility.

Coming to 3 rd shipment so far all items ordered are being handled without issue. Repackaging are done in the best professional way which kept items safe from damage. Shipping are reasonably cheaper...

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Cliente fidato

Verificato da Feefo

4 years ago

2 to 3 offer

My order is for 2 vitamins on 2 to 3 offer. However I’ve got only 2 bottles without the Boots invoice. Please check this.

Hayley

forward2me

4 years ago

Hi there, Many thanks for your feedback. I am sorry to hear that you feel dissatisfied. Unfortunately, in this case, you would need to contact the retailer, Boots, regarding this issue. I have checked back to your original package on our system that we had received for you from Boots on 22/04 and our processing team had only identified x 2 vitamin products present in this package when we originally booked this to your account and this quantity would have been clearly stated from your UK inbox in your account. If the quantity of items showing from your account was not consistent with the quantity you purchased from the retailer this should have been notified to us prior to shipping, we would have carried out an additional contents inspection of the package to determine if the quantity stated from your account for the package is the correct quantity located inside the package and then you would have been able to evaluate whether the retailer would need to be contacted to arrange delivery of the remaining items or to be refunded for the missing item. We would advise that you contact the retailer, regarding your original order, to determine the confirmed quantity that should have been sent to us with the courier. Unfortunately we have no control with how the retailer prepare and dispatch goods for delivery to our warehouse. We apologize for any inconveninece or frustration this issue may be causing you. We hope you will reconsider your current rating of our service. I hope the information I have provided to you is useful and please do not hesitate to contact our customer experience team if you should have anymore questions or concerns about anything else. Kind Regards Hayley

Gunel Baghishova

Verificato da Feefo

4 years ago

Ciò che Gunel Baghishova ha detto su forward2me:

I would definitely recommend forward2me, as they have great customer service which can help to answer any questions or solve any issue. Thank you! It is nice to work with professionals!

Cliente fidato

Verificato da Feefo

4 years ago

loosers

very expensive service ans not thinking in the favour of the customers

Hayley

forward2me

4 years ago

Hi there, Many thanks for your feedback. We are sorry to hear that you felt dissatisfied with our services in relation to your recent shipping experience from our UK warehouse. I have sent you a direct email to discuss this matter with you in more detail and we can hopefully look to fully resolve any concerns or issues you may have. Please keep an eye out for my email. Kind Regards Hayley

Cliente fidato

Verificato da Feefo

4 years ago

Super Service

Super Service, alles hat reibungslos funktioniert und bei fragen wurde schnell und hilfreich beantwortet. Würde es immer wieder nutzen!!!

Steffen Hafsmo

Verificato da Feefo

Mo i rana / Norwat

4 years ago

Ciò che Steffen Hafsmo ha detto su forward2me:

Fast, easy and cheap. No surprises.

Easy to use, quick redistribution of incoming parcels, good prices. This time used to forward suspension parts from Ebay UK, to Norway.

Cliente fidato

Verificato da Feefo

4 years ago

great service

fast and professional. Thanks a lot

Cliente fidato

Verificato da Feefo

4 years ago

Great experience!

Fast shipping. Quick response. Great experience! Very good service. Thank you very much!

Cliente fidato

Verificato da Feefo

4 years ago

Excellent service, runs like clockwork

Excellent service, runs like clockwork. Many shipping options available, and customer service is fast and very helpful.

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