forward2me Recensioni

Hi, Many thanks for your feedback. I'm sorry to hear that there has been a problem with your shipment, I see the shipment has now been returned to us rather than being destroyed. There have been alot of changes over the past 6 months due to brexit and Italian customs are very strict however please be assured that we will do our very best to resolve this situation for you. I will contact you personally shortly and she how we can help. Kind regards Tracy.

Hi, Many thanks for updating your review and rating. I'm pleased that we managed to rectify the situation and hope to help you ship again in the future. We now have our German address live so it may be more cost effective for you to use the German address for shipping to your country as the shipment would then move within the customs union. Please get in touch if you have any further questions. Kind regards, Tracy.

Hi, Many thanks for your feedback. I'm sorry to hear that you are unhappy with the price paid for shipping, we do work with our couriers on a regular basis to ensure that our customers obtain the best prices possible however it has been difficult over the past year, almost all couriers have added an additional surcharge to combat the challenges of the CV19 pandemic which has increased prices across the board. Please take into account that the price paid to forward2me does not only include the cost of shipping, this price includes the use of the address, the acceptance, processing, storing of your parcel whilst it is with us and preparing the goods for export including all required paperwork. Many of our customers look to purchase a number of items making use of the 30 days free storage we provide for each parcel and consolidate them into one shipment. This may be an option for you going forward to ensure that you receive the maximum value for our services. Kind regards, Tracy.