Come vengono raccolte le recensioni di Feefo?

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Recensioni di forward2me

Visualizzazione di tutte le 13,904 recensioni

Gisli

Verificato da Feefo

Iceland

5 years ago

Ciò che Gisli ha detto su forward2me:

Perfect

Forward2me, did everything they promised. I used the service where they combined everything and send one package instead of 3. Loved it

Cliente fidato

Verificato da Feefo

5 years ago

Excellent, Very fast

Nicholas Christou

Verificato da Feefo

5 years ago

Ciò che Nicholas Christou ha detto su forward2me:

Consistently reliable

Highly recommended. Never failed to deliver a superb service.

Mohammed Alghamdi

Verificato da Feefo

5 years ago

Ciò che Mohammed Alghamdi ha detto su forward2me:

Special thank to Clara. Good service sometimes it takes longer time to repack and combine the package. I'm overall satisfied with Forward2me

Hayley

forward2me

5 years ago

Hi Mohammed,Many thanks for your feedback.We are glad to hear you are happy with our services.In response to your concern regarding repack requests, especially during peak times, our repack team experience very high volumes of repack requests for our warehouses each day and each repack request needs to be verified and completed in the timely order that they are received to the warehouse. It is advised to all customers from their accounts, when submitting repack requests, to allow up to 24 hours for their repack requests to be completed. We appreciate your continuous patience during this time.I hope this information is helpful to you and please don't hesitate to contact our customer service team if you have anymore questions or concerns.Kind RegardsHayley

ahmad alshowaiheen

Verificato da Feefo

5 years ago

Ciò che ahmad alshowaiheen ha detto su forward2me:

Too high cost

Hayley

forward2me

5 years ago

Hi Ahmad,Many thanks for your feedback.I can see you have processed three shipments through our services from our Tax free warehouse.Our shipping rates are reviewed each year, with each of the courier services, to make them as cost effective as possible. The prices with the couriers are based on the volume or weight of packages that we receive and we do also apply our service charge to the overall shipping prices, with the couriers, as a percentage. Please be aware that it is a service that you are paying for through our company as well as shipping.I can also see that you do not ship a high amount of volume in each of your shipments from the tax free warehouse and this would make the overall cost of shipping more expensive. I understand this is difficult due to the type of items you ship are containing lithium batteries which we cannot ship in bulk from the tax free warehouse because we are not yet dangerous goods accredited from this warehouse. All customers who use the tax free warehouse are only permitted to ship a maximum of 2 lithium battery powered items per package but there can be a maximum of 4 lithium battery items per shipment. If you choose to select 2 packages containing 2 laser hair removals in each package, for each of your shipments going forward, this would help increase the overall volume you would be sending in your shipments and ensure the overall shipping price is more cost effective for you.I hope this information is helpful for you. Please don't hesitate to contact our customer services team if you have any more questions or concerns.Kind RegardsHayley

Christine Morgan

Verificato da Feefo

5 years ago

Ciò che Christine Morgan ha detto su forward2me:

Definitely recommend for future

Cliente fidato

Verificato da Feefo

5 years ago

Good Service

No issues, was shipped within the day I paid. Shipping was a little pricey but tolerable. Will use the service again if needed.

James Fraser

Verificato da Feefo

5 years ago

Ciò che James Fraser ha detto su forward2me:

World’s best reshipper.

Always outstanding. Excellent customer service and response time; even for overseas customers.

Abderahim

Verificato da Feefo

Alger

5 years ago

Ciò che Abderahim ha detto su forward2me:

Great service

Easy and simple to use got an email when my product arrived and with a click it got shipped to me and arrived in 3 days

Mana Muneef

Verificato da Feefo

5 years ago

Ciò che Mana Muneef ha detto su forward2me:

Excellent service, I recommend it to anyone who wants to send parcels abroad at an affordable price.

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