Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di forward2me

Visualizzazione di tutte le 13,904 recensioni

Cliente fidato

Verificato da Feefo

5 years ago

torture to get insurance paid for undelivered package

i did not receive a package of 5 sneakers and they are drawing things out instead of paying me for the insurance that i purchased. it has been a month and i am getting frustrated. the only reason i...

Leggi altre

Tracy Thornton

forward2me

5 years ago

Hi, Many thanks for your feedback. I do understand these kind of circumstances are frustrating however please be assured that we are working with UPS to try to locate your shipment, these type of enquiries do take some time to resolve. UPS initially contacted us to advise they were unable to contact you about your delivery, we did email you on a couple of instances and there was no response so we were unable to pass any additional information to UPS at this time. I see that you are now in touch with our agent and she has asked for further information so we can pass this to UPS to verify the payment you have made. Hopefully the parcel will be located soon and the matter will be resolved. Kind regards, Tracy.

Viviane PEETERS

Verificato da Feefo

België

5 years ago

Ciò che Viviane PEETERS ha detto su forward2me:

Heel goede opvolging en communicatie met de klant.

Het was mijn eerste kennismaking en samenwerking met deze firma. Hun service was zeer goed : snelle opvolging en goede communicatie met antwoorden op alle gestelde vragen wat voor de klant een...

Leggi altre

Isabella Mogavero

Verificato da Feefo

Fort Lauderdale, Florida

5 years ago

Ciò che Isabella Mogavero ha detto su forward2me:

Shockingly Amazing Service!

Forward2Me shipping all the way from the United Kingdom actually arrived quicker than any other package I have ever ordered in the United States alone. They did so well. All of my items were safe,...

Leggi altre

Cliente fidato

Verificato da Feefo

5 years ago

It only took a few days for my packages from a UK store to get delivered to me in the United States. Everything was packed and handled without damage. The online tools were easy to use and updated...

Leggi altre

Tatiana Semenova

Verificato da Feefo

Limassol

5 years ago

Ciò che Tatiana Semenova ha detto su forward2me:

Надежные и пунктуальные. Легко контактировать. Вежливые. Возникающие недоразумения решаются легко.

Shuvam

Verificato da Feefo

Mumbai, India

5 years ago

Ciò che Shuvam ha detto su forward2me:

Excellent, consistent, stable.

Service was very consistent and trouble-free. Never experienced a single glitch with the website software. Excellent UI.

Mauro Farina

Verificato da Feefo

5 years ago

Ciò che Mauro Farina ha detto su forward2me:

Servizio eccellente

Ho utilizzato il servizio attraverso la sede in Giappone. Informazione di ricevimento merce tempestiva ed invio immediato tramite corriere. Sono persone veramente professionali e serie.

Nahla S

Verificato da Feefo

United Kingdom

5 years ago

Ciò che Nahla S ha detto su forward2me:

Excellent service. Quick delivery.

Shaun Lemos

Verificato da Feefo

5 years ago

Ciò che Shaun Lemos ha detto su forward2me:

Quick and easy

They helped quickly and efficiently with a issue I had with updating my profile as well as getting my package out same day. A plus plus

ALI ALSHAMRANI

Verificato da Feefo

5 years ago

Ciò che ALI ALSHAMRANI ha detto su forward2me:

Too expensive

Tracy Thornton

forward2me

5 years ago

HI, Many thanks for your review. I'm sorry to hear that you are unhappy with teh price paid for shipping. Shipping costs are generally calculated on the amount of space the item takes up during shipping, this is called the volumetric weight. I see from your shipment that the actual weight of your goods was very light however the size of the parcel was much larger hence the shipping costs would have been calculated on the volumetric weight not the actual weight. Many of our customer find that utilising their 30 days free storage period is useful, they then purchase a number of items and ship them together in one shipment to make shipping more cost effective for them. I hope this could be an option for you going forward to ensure that you obtain the maximum value for our services and the cost of shipping however please feel free to contact our Customer Service team at any time and they will be happy to advise you the best options for shipping. Kind Regards, Tracy.

Non hai ricevuto un invito a scrivere una recensione?

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

forward2me Recensioni

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?