Thank you for your feedback, we have instructed our ground handling partners in Spain to open check-in desks 2.5 hours prior to the departure time, and I can only apologise that that didn't happen. I will be investigating this further with the relevant teams. We hope you enjoyed your time away in Spain and that we will see you on-board a future flight with FlyDirect soon.
on plane excellent, ground staff in Malaga especially seemed confused
Recensioni del prodotto
Gina
FlyDirect
15 days ago
Thank you very much for sending us in your feedback, I will be passing your comments on to our partners in Spain and I can only apologise for the delays your experienced at the check-in desks. They have been instructed to open at 2.5 hours prior to the flight departure so I will investigate as to why this wasn't the case on your return journey. We hope that you choose to travel with us at FlyDirect on another occasion.
Thank you for your review, it sounds like you had a lovely trip to Spain, and we hope you choose FlyDirect for your next trip!!
Data di acquisto: 25/04/2026
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Cliente fidato
Verificato da Feefo
23 days ago
Great service left on time arrived early no problems at all will definitely be going on holiday with yourselves again says all the hassle of having to go through Gatwick within three hours. We’re at...
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Gina
FlyDirect
15 days ago
Thank you for your fantastic 5 star review, it sounds like you enjoyed the FlyDirect experience and we cannot wait to welcome you on your next adventure!!
Excellent website and painless booking experience. Speaking as a former tour operator, the entire experience was thoroughly professional and gave us full confidence in the Fly Direct operation. One...
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Gina
FlyDirect
21 days ago
What a fantastic review, it is great to hear that clients are happy with the website and booking process and we are glad that you enjoyed the FlyDirect service provided. I will pass your comments on to the relevant team members that create the pre-departure emails to see if we can look at the formatting and we look forward to welcoming you on a future trip soon.
Recensioni del prodotto
Data di acquisto: 25/04/2026
0
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CH
Chris
Verificato da Feefo
JEY
24 days ago
Ciò che Chris ha detto su FlyDirect:
Just so convenient for a resident
Gina
FlyDirect
21 days ago
Thank you for your feedback, it sounds like you had a lovely time in Tenerife and we hope to see you on another FlyDirect adventure soon
From booking to returning everything went very well. Flights would be better if it left Jersey early and returned late as we had to leave apartment at 06.30am to get to airport for our flight back....
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Gina
FlyDirect
21 days ago
Thank you for your review, our aircraft is based in Tenerife so we do have to operate the northbound route first, we hope you choose to travel with FlyDirect on a future holiday soon
Already mentioned in flight service, complimentary on return was abysmal.
Everything rushed. No update from crew on progress, weather etc
Recensioni del prodotto
Gina
FlyDirect
21 days ago
Thank you for your feedback, I can only apologise if felt the return on-board service from BA CityFlyer could do with improvement and I will pass your feedback on, we hope you choose to FlyDirect on a future occasion
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.