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FlyDirect Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 3,192 recensioni

Cliente fidato

Verificato da Feefo

7 years ago

Expensive but worth it

Excellent service and website.

Recensioni del prodotto

Data di acquisto: 02/09/2018

Mrs F Harris

Verificato da Feefo

8 years ago

Ciò che Mrs F Harris ha detto su FlyDirect:

Sooooo convenient

This is sooooo convenient. No Gatwick crowds to contend with. An hour and a half from Jersey airport and you're landing in Palma. Flights there and back were on time. Liked that could pay a deposit...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your great feedback. We're pleased that you enjoyed your holiday, and hope to see you on another FlyDirect service in future.

Data di acquisto: 26/08/2018

Mr J Billington

Verificato da Feefo

8 years ago

Ciò che Mr J Billington ha detto su FlyDirect:

Service on the flights was good

Check in at Palma needs improving,desks opened late.

Lydia Smith

FlyDirect

8 years ago

Thank you for letting us know about the check-in at Palma, usually they are open in good time for the transfer buses arriving and we will look into why that didn't happen this time as we appreciate how frustrating this can be. In relation to the pre-allocation of seats, this is something we would like to be able to introduce but sadly isn't an option at this stage. We hope overall you enjoyed your holiday in Majorca.

Mr J Billington

8 years ago

One check in opened 20 minutes late with the other two opening 10minutes later

Recensioni del prodotto

Data di acquisto: 26/08/2018

Mr J Le feuvre

Verificato da Feefo

8 years ago

Ciò che Mr J Le feuvre ha detto su FlyDirect:

Air Europa were very good. However, the ground handling at Jersey airport needs attention. Our outward flight was delayed - the pilot was very apologetic and attributed the delay to lack of ground...

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Lydia Smith

FlyDirect

8 years ago

Thanks you for your comments on the flight, we're glad you enjoyed your in-flight experience with Air Europa and we're sorry for the slight delay outbound and that the bags seemed comparatively slow on your return. We do aim to make the whole flying direct experience as smooth as possible both in-flight and on the ground and we will follow up on your comments. We do hope we'll be able to help you again on one of our future flights.

Data di acquisto: 26/08/2018

Cliente fidato

Verificato da Feefo

8 years ago

Check in at Palma Airport took over 1h30 - that is simply unacceptable in today’s age with online checkin and bag drop facilities. People with small children or those who are frail cannot be expected...

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Rebecca Evans

FlyDirect

7 years ago

Many thanks for your feedback. We're sorry to hear that you had a long wait for check in at Palma, and this is something we will address with the airport. Unfortunately as a small charter operation working with several different airlines, we do not have the facility for pre-check in and bag drop at present.

Recensioni del prodotto

Data di acquisto: 26/08/2018

Cliente fidato

Verificato da Feefo

8 years ago

Lost one star because flights were late. Outward was delayed over an hour which effected our onward travel from the airport. Return flight delayed by about half an hour.

Recensioni del prodotto

Data di acquisto: 19/08/2018

Cliente fidato

Verificato da Feefo

8 years ago

Slight delay on the outbound flight but other than that, excellent service.

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback.

Data di acquisto: 19/08/2018

Mr M Ponting

Verificato da Feefo

8 years ago

Ciò che Mr M Ponting ha detto su FlyDirect:

Comfortable and clean seating. Cabin crew very helpful and courteous. Kept informed about flight journey. Good food and drink. Would definitely book them again.

Recensioni del prodotto

Data di acquisto: 12/08/2018

Ms M Tinari lee

Verificato da Feefo

8 years ago

Ciò che Ms M Tinari lee ha detto su FlyDirect:

Super from start to finish - no hassles at all and direct from Jersey is the way to go!

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback.

Recensioni del prodotto

Data di acquisto: 12/08/2018

Miss K Southall

Verificato da Feefo

8 years ago

Ciò che Miss K Southall ha detto su FlyDirect:

Not impressed

The boarding passes did not print off properly and we had to wait by security for more passes, my son did not receive the pack enc colours, bag and drawing book, we did not get the voucher to check...

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Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We have already discussed your hotel voucher and welcome pack by email and I am looking into these matters with our ground handling team in Majorca. I am sorry to hear about the confusion with transfers and will also discuss with them how we can make it clearer in future. Our transfers vary depending on how many people we have arriving or leaving each resort on a given date, and can be either taxi, minibus or coach. I'm sorry to hear that your son didn't receive our goodie bag. I'll speak to Jersey Airport who are responsible for distributing them, but to make up for this you are welcome to collect one from our office ahead of your next trip away, or just to enjoy during the school holidays. Please let me know via enquiries@flydirect.je if you'd like to take this up, and I'll prepare a bag.

Recensioni del prodotto

Data di acquisto: 12/08/2018

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FlyDirect Recensioni

MAJORCAAltre recensioni di questo prodotto (935)Visualizza il sito web del prodottoExpensive but worth it! Very easy and convenient with young kids

MAJORCAAltre recensioni di questo prodotto (935)Visualizza il sito web del prodottoGood for a charter flight,pre allocation of seats would improve seating families together

MAJORCAAltre recensioni di questo prodotto (935)Visualizza il sito web del prodottoFar too expensive flights.

MAJORCAAltre recensioni di questo prodotto (935)Visualizza il sito web del prodottoNot cheap but it makes a big difference to fly direct from Jersey.

MAJORCAAltre recensioni di questo prodotto (935)Visualizza il sito web del prodottoGood Airport. Excellent service.

MAJORCAAltre recensioni di questo prodotto (935)Visualizza il sito web del prodottoNo squibbles - proper value for money.

Zafiro PalmanovaAltre recensioni di questo prodotto (7)Visualizza il sito web del prodottoLoved everything about the hotel.

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