Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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FlyDirect Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 3,192 recensioni

Cliente fidato

Verificato da Feefo

7 years ago

Cabin service ran out of sandwiches on return and the two stewardesses were not professional. Our Malaga departure was late and no information was given. Only one person on check in to start with....

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We're sorry to hear about your experience on board and have passed on your comments to the airline for their review. We hope that this did not detract from an otherwise pleasant holiday.

Cliente fidato

7 years ago

It was still a pleasant enough journey and did not detract from our holiday. My comments for improvement purposes only.

Recensioni del prodotto

Data di acquisto: 20/10/2018

Cliente fidato

Verificato da Feefo

7 years ago

Uncomfortable waiting

1.5 hours waiting on plane outward and return. I know it was not fly direct fault, but they could have given us a free drink once we were airborne. Quite a few young children on board made it quite...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry that you were delayed, which as you're aware was out of the airline's control. Your comments regarding drinks have been communicated to them however.

Data di acquisto: 27/10/2018

Mrs E Shanks

Verificato da Feefo

Jersey

7 years ago

Ciò che Mrs E Shanks ha detto su FlyDirect:

Flying good when flying.

Waiting 2 hours on the Tarmac both ways does not make for a great flight.

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise that you were delayed on this occasion, which was due to air traffic control restrictions outside of the control of the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Recensioni del prodotto

Data di acquisto: 27/10/2018

Cliente fidato

Verificato da Feefo

7 years ago

break to costa del sol

direct flights are fantastic, no messing about through gatwick

Data di acquisto: 27/10/2018

Miss S Geddes

Verificato da Feefo

7 years ago

Ciò che Miss S Geddes ha detto su FlyDirect:

Lack of information and Flybe!

Lack of information on transfer times, rep at the hotel would not allow us to purchase a trip over the telephone given that he had been at the hotel once the whole trip, also to be sat on a plane for...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays on this occasion, and are in discussion with the airline and airport in order to avoid a repeat of these issues in future. We hope that this did not detract from an otherwise pleasant holiday.

Recensioni del prodotto

Data di acquisto: 27/10/2018

Cliente fidato

Verificato da Feefo

7 years ago

It was simple to book this holiday and great to know the transfer was sorted the only problem was being delayed 2hrs on the way to Malaga and on the way back, if Flybe would of checked us in on time...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays experienced on this occasion which were due to air traffic control restrictions. We hope that this did not detract from an otherwise enjoyable holiday.

Recensioni del prodotto

Data di acquisto: 27/10/2018

Cliente fidato

Verificato da Feefo

7 years ago

Better communication regarding delay on return flight and very poor service that there was no sandwiches or food to purchase on it given that it was a lunchtime flight

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise for the delay on your flight, and have communicated your comments regarding meals onboard to the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Data di acquisto: 20/10/2018

Mrs K Allo

Verificato da Feefo

Jersey

7 years ago

Ciò che Mrs K Allo ha detto su FlyDirect:

Helpful customer orientated staff

The office staff in Jersey who we we booked our flight with were very helpful and very customer orientated and went the extra mile. The flight times were excellent for flight over and return. The...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We're delighted to hear that you had an enjoyable booking experience and holiday. The luggage allowance is restricted slightly on this route due to a combination of factors.

Data di acquisto: 20/10/2018

Cliente fidato

Verificato da Feefo

7 years ago

Definitely recommend as it is so much easier to fly direct - only booked flights though,

Recensioni del prodotto

Data di acquisto: 20/10/2018

Ms G Warncken

Verificato da Feefo

7 years ago

Ciò che Ms G Warncken ha detto su FlyDirect:

Restaurant room for improvement

Reception and cleaners very friendly and helpful. The restaurant staff except for one, Carlos, were not. Twice we were asked to move seat because of Privilege guests, once when we were actually...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback, which we have passed on to the Estepona Palace.

Recensioni del prodotto

Data di acquisto: 20/10/2018

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FlyDirect Recensioni

COSTA DEL SOLAltre recensioni di questo prodotto (322)Visualizza il sito web del prodottoOverall an average service due to reasons given for return leg of journey.

Hotel TritonAltre recensioni di questo prodotto (8)Visualizza il sito web del prodottoHotel needs updating staff great no problems . Perfect position.

Andalucia PlazaAltre recensioni di questo prodotto (3)Visualizza il sito web del prodottoThe Hotel and the staff were lovely, small issue of ants in the room

FUERTE ESTEPONA HTLAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoThe hotel was great, lovely and clean most staff were very welcoming

COSTA DEL SOLAltre recensioni di questo prodotto (322)Visualizza il sito web del prodottoNicer beaches in Jersey!!

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