Was pleased to speak with well informed personnel when telephoning - everything was as it should be although the ‘soon to depart’ e mail could have been clearer, easier to read and more informative...
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Gina
FlyDirect
3 months ago
What a wonderful 5 star review, we are glad to hear that you received good service when you contacted the staff at FlyDirect, and your hotel choice sounds perfect! Sorry to hear that you thought further information on our pre-departure email would be helpful, and we will review this with the relevant team. We look forward to seeing you on another trip with FlyDirect in the near future.
FlyDirect staff are really friendly and helpful. Emails are answered quickly. Phone calls are answered quickly and the staff are very friendly.
The food on board the flight was horrible.
Gina
FlyDirect
3 months ago
Thank you for your 5 star review, it sounds like you really discovered Majorca, the trips sound amazing! We are glad to hear that the FlyDirect staff are helpful and friendly and will pass your comments with regards to the BA CityFlyer catering options onto our partners. We look forward to welcoming you on another trip soon.
Clear and efficient communications before departure. No issues. Great!
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Gina
FlyDirect
3 months ago
What a wonderful review, it is so lovely to hear that the FlyDirect experience is so well received and we look forward to welcoming you on your next adventure soon
Excellent. Comfortable flight with space & good leg room. Flights on time &easy
Gina
FlyDirect
3 months ago
Thank you for your review we are glad to hear that you enjoyed your FlyDirect flights and were comfortable onboard with our fantastic partners at at BA CityFlyer, we hope to see you on a future trip soon!!
The service was good
Question why was there no food on̈ one leg.??
Gina
FlyDirect
4 months ago
Thank you for your feedback, I will speak with BA CityFlyer as to your comments with regards to the on-board catering. We do hope that we see you on a future flight with FlyDirect on another occasion.
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Data di acquisto: 06/06/2026
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Mr K Dodd
Verificato da Feefo
GGY
4 months ago
Ciò che Mr K Dodd ha detto su FlyDirect:
Service was good . No problems. Billing was fine. Flights were punctual
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Gina
FlyDirect
4 months ago
Thank you for your feedback, we are glad to hear you enjoyed the flights to Majorca, and I am sorry to hear that the check-in experience at Guernsey experienced some delays and we hope that you would still choose to travel with FlyDirect on another occasion.
Data di acquisto: 31/05/2026
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Cliente fidato
Verificato da Feefo
4 months ago
Flight times could be better to Ibiza
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Gina
FlyDirect
4 months ago
Thank you for your review, the aircraft that we use is based in Ibiza, so I am afraid we have to operate the northbound flight first before taking our next customers back to sunny Ibiza on the return journey. We do hope that you choose to travel with FlyDirect on a future occasion.
Data di acquisto: 30/05/2026
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Cliente fidato
Verificato da Feefo
4 months ago
Good. No complaints
Gina
FlyDirect
4 months ago
Thank you for your review, it sounds like you had a lovely time in Ibiza, and we hope to welcome you on your next adventure soon with FlyDirect
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Data di acquisto: 30/05/2026
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Cliente fidato
Verificato da Feefo
4 months ago
Excellent.
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Gina
FlyDirect
4 months ago
Thank you for your 5 star feedback it sounds like you had a fantastic FlyDirect experience and that our trusted partners at BA CityFlyer gave friendly service on-board, we hope to see you on another trip soon.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.