Hello Susan,
Thank you for taking the time to share your recent experience with us. We're sorry to hear that you did not receive your order as expected.
We completely understand how frustrating it can be when things don't go as planned, and how easy it is to get your address and the delivery address mixed up on the order form.
We are so pleased to hear that the delivery driver managed to resolve the issue and that the flowers were delivered to the correct address.
Kind regards,
Katy
Customer Care