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Visualizzazione di tutte le 8,687 recensioni

Cliente fidato

11 years ago

Good website

Cliente fidato

11 years ago

We've use alternative airlines for the last 3 years and they offered fast service, the…

We've use alternative airlines for the last 3 years and they offered fast service, the best prices and great customer support

Cliente fidato

11 years ago

Never book again with this company. They are very rude.

Alternative Airlines

11 years ago

Our most sincere apologies if our attempts to explain this mis-interpretation came across in any way 'rude'. The flight booked was 'direct' as advertised, but not 'non-stop' where the prevailing usage of the term 'direct' means that there may be an interim stop between departure and destination, but it is the same aircraft that continues onwards to its eventual destination, the phrase: 'non-stop' means that there is no intermediate stop en-route. This mistaken interpretation of the wording was in this case compounded by the delays experienced on both outbound and inbound flights for which we offer apologies from the airline.

Cliente fidato

11 years ago

I fly to Botswana twice a year, usually using Egypt Air and I like the way…

I fly to Botswana twice a year, usually using Egypt Air and I like the way you present a matrix of flight prices for me to determine the best day/price combination for the flights.

Cliente fidato

11 years ago

Good value on flights, although graphics on website could be updated as they look a…

Good value on flights, although graphics on website could be updated as they look a bit dated.

Cliente fidato

11 years ago

I've emailed them twice asking how I might select a seat as a premium economy…

I've emailed them twice asking how I might select a seat as a premium economy passenger and have had no reply !!

Alternative Airlines

11 years ago

Here is the same day reply Andy sent to this passenger: "I have just looked into your booking and unfortunately seat allocations cannot be made to your booking until check in. With regards to online check-in we are still awaiting confirmation as the whether this facility will be available from London Heathrow. We should be made aware of this within the next 2 months. If you have any additional questions please let me know." Unfortunately we have no record of receiving another e mail on this topic and had believed that the request for help with this matter had been answered fully.

Cliente fidato

11 years ago

no problems up to now

Cliente fidato

11 years ago

No problems

Cliente fidato

11 years ago

Cliente fidato

11 years ago

Very helpful staff

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