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Flight Compensation Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 1,430 recensioni

Nuala Hyland

Verificato da Feefo

6 years ago

Ciò che Nuala Hyland ha detto su Flight Compensation:

Clear, quick and no fuss, very happy with them.

Cliente fidato

Verificato da Feefo

6 years ago

Cant help feeling I got stitched up

It took a month to reply to a query, conveniently had to issue court proceedings which meant more commission even though they had previously won a case from the same flight. 14 months all in all,...

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Georgina

Flight Compensation

6 years ago

Thank you for taking the time to leave us a review via FEEFO.Firstly, we would like to apologise that you feel this way, as our ultimate aim is to make sure all of our clients are satisfied with our service.We invited the Airline to settle pre-litigation with your claim on the 15th August 2019. Upon the Airlines response which was rejecting our invitation to settle outside of Court proceedings due to crew sickness, we then pursued your claim by issuing Court Proceedings, this with your best interests intended to get your rightfully owed compensation.There are 2 options following an airlines denial, either to close your claim meaning you receive no compensation or to issue court proceedings in order to recover your compensation. As the leading law firm in the UK dealing with flight delays we have to take airlines to court to hold them accountable and recover the maximum amount of compensation for our clients. Following on from us issuing Court Proceeding’s, we were pleased to have settled the claim for you. Your claim was settled within 6 months, we note that we received your claim on the 12th August 2019 and the payment then left our office on the 28th January 2020.Should you require anything else, please do not hesitate to get in touch with us.

Cliente fidato

6 years ago

Just like to add you got more money from the claim than I did

Cliente fidato

Verificato da Feefo

6 years ago

Good service , thanks

Cliente fidato

Verificato da Feefo

6 years ago

Successful Claim

I applied directly to the company which was declined but they managed to secure compensation for me

Richard Phillips

Verificato da Feefo

6 years ago

Ciò che Richard Phillips ha detto su Flight Compensation:

Not Happy

Whilst I would like to say thank you, what’s the point in supplying bank details and then receiving a cheque,

Georgina

Flight Compensation

6 years ago

Thank you for leaving a review.Whilst we make all attempts to have our client’s funds in their account as promptly as possible, we must also be protective of clients security and data interests. Our banking information request forms state that “the bank details to be supplied must relate to the person this letter is addressed to” unless the necessary authority is provided. We received the same bank details for all passengers on your claim. And, in the absence of authority, we sent cheques out in the post to avoid security breaches – as well as to have your funds with you as soon as possible. We regret that you were not happy with this but we are pleased that after extensive litigation, we managed to achieve the result that we did for you. We trust this response is satisfactory. If you have any further queries, please do not hesitate to contact us.

Cliente fidato

Verificato da Feefo

6 years ago

Good efficient and highly recomended

Very straight forward and easy. A little long winded but that is the process. Informed at each step. Highly recomended.

Cliente fidato

Verificato da Feefo

6 years ago

Flight Compensation was very god in all area's and the fact they won my moneys back is really good news. If anything to feedback on would be - may be that more regular feedback on where an what...

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Linda Hunter

Verificato da Feefo

6 years ago

Ciò che Linda Hunter ha detto su Flight Compensation:

Highly Commended.

Yes, very efficient service. Would certainly recommend.

Cliente fidato

Verificato da Feefo

6 years ago

After trying to get the compensation myself and failing! Botts&Co were able to get me the compensation I was entitled to! Great updates as well

Cliente fidato

Verificato da Feefo

6 years ago

Thanks to Flight Compensation we received our compensation

We provided the information and they got on with the job. This was the same info we had given to Tui and they had refused our claim despite the law being on our side. Tui have now settled our...

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