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First Response Finance Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/first-response-finance | Feefo

Visualizzazione di tutte le 11,283 recensioni

Lynne Cooney

Hull

4 days ago

Data di acquisto: 14/07/2025

Ciò che Lynne Cooney ha detto su First Response Finance:

Quick & easy ☺️

Quick, easy, informative on each step. Advisors go above and beyond to make sure everything is in your budget and you can afford the repayments. Highly recommend

Hannalore

First Response Finance

3 days ago

That's great to hear, thank you Lynne! 💚

Vedi l'intera recensione del cliente

Peter Jones

4 days ago

Data di acquisto: 15/07/2025

Ciò che Peter Jones ha detto su First Response Finance:

First response deal with querie fast and always make it easy for you to understand

Hannalore

First Response Finance

3 days ago

We’re happy that we could help you Peter! 😊

Vedi l'intera recensione del cliente

Gary Jackson

London

4 days ago

Data di acquisto: 15/07/2025

Ciò che Gary Jackson ha detto su First Response Finance:

Nice and easy

Easy and simple application process, there online customer account is brilliant to track progress and have access to agreements etc. would definitely recommend.

Hannalore

First Response Finance

3 days ago

That's great to hear, thank you Gary! 💚

Vedi l'intera recensione del cliente

Cliente fidato

4 days ago

Data di acquisto: 12/07/2025

Really recommend

Hannalore

First Response Finance

3 days ago

That's great to hear, thank you! 💚

Vedi l'intera recensione del cliente

Cliente fidato

5 days ago

Data di acquisto: 14/06/2025

A complicated process made easy by helpful & patient staff.

Hannalore

First Response Finance

4 days ago

We’re happy that we could help you! 😊

Vedi l'intera recensione del cliente

Cliente fidato

5 days ago

Data di acquisto: 14/07/2025

Had great experience chose my car few days ago and already to pick up

Hannalore

First Response Finance

4 days ago

That's great to hear, thank you! 💚

Vedi l'intera recensione del cliente

Matthew Stocker

Cambridge

5 days ago

Data di acquisto: 14/07/2025

Ciò che Matthew Stocker ha detto su First Response Finance:

Financing vehicle

Even then I spoke to several different people. They all knew the circumstance and help to point me in the right direction. Even found the perfect car for me. I would definitely recommend them...

Hannalore

First Response Finance

4 days ago

We’re happy that we could help you Matthew! 😊

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Adrian Cole

Winsford

5 days ago

Data di acquisto: 14/07/2025

Ciò che Adrian Cole ha detto su First Response Finance:

Easy processes led by competent team

Very efficient service. Easy paperwork completion

Hannalore

First Response Finance

4 days ago

Thank you Adrian for the three-star review! 💚

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Cliente fidato

5 days ago

Data di acquisto: 14/07/2025

To much a.p.r will not be useing again

Services was ok it’s just ur a.p.r is way to high

Hannalore

First Response Finance

4 days ago

Hi, Thank you for taking the time to leave a review. Firstly, I'm happy that we could help you with the purchase of your new car! In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is complaints@frfl.co.uk. Take care, First Response Finance.

Vedi l'intera recensione del cliente

Cliente fidato

5 days ago

Data di acquisto: 12/07/2025

Easy to use

Straight forward and easy to use, very helpful over the phone with any questions i had

Hannalore

First Response Finance

4 days ago

That's great to hear, thank you! 💚

Vedi l'intera recensione del cliente

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Informazioni su First Response Finance

Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚 Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.

0115 946 6260

Chetwynd Business Park, 5 Regan Way, Nottingham, Nottinghamshire, NG9 6RZ, United Kingdom

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