First Fence Recensioni

Thank you for taking the time to leave a review. Whether positive or negative, all feedback is valuable to us, as it helps highlight where we need to grow and improve. We're truly sorry to hear that your order arrived incomplete and that it took several days to get clarity on the situation. We understand how frustrating and disruptive this must have been, and we sincerely apologise for the inconvenience it caused to your schedule and on-site work. The issue with stock availability has been raised internally and is being investigated thoroughly to help prevent similar situations in the future. I can also see that a member of our customer service team has attempted to reach out to you via phone to discuss this further and see what we can do to put things right. We genuinely value your business and would appreciate the opportunity to restore your confidence in us. Please don’t hesitate to get in touch with our team if there’s anything else we can do to assist you. Kind regards,

Thank you for your feedback. I understand you recently spoke with a member of our Customer Services team, who provided a proof of delivery confirming that all weights were delivered during the initial delivery. You were also advised to get back in touch should you notice any further issues after checking. As a gesture of goodwill for the inconvenience caused by the delayed delivery, we also offered to refund your full delivery fee. However, we’ve not yet received a response regarding this offer. Our priority is always to resolve any issues promptly and fairly, and we remain committed to restoring your confidence in our service. If you’d like to discuss this further, our Customer Services team is ready to assist and continue working with you toward a resolution. Thank you again for bringing this to our attention.

Thank you for taking the time to leave such a positive review. We're thrilled to hear that you found our services to be of great value and fast delivery. Here at First Fence, we are committed to offering great value products and speedy delivery service, and we're thrilled that it made a positive impact on your experience. Should you ever need our services again or have any questions, please don't hesitate to get in touch. We look forward to the opportunity to serve you with the same level of excellence in the future. Thank you once again for your review! Kind regards The First Fence Team

Thank you for taking the time to leave such a positive review. We're thrilled to hear that you found our services to be of great value and fast delivery. Here at First Fence, we are committed to offering great value products and speedy delivery service, and we're thrilled that it made a positive impact on your experience. Should you ever need our services again or have any questions, please don't hesitate to get in touch. We look forward to the opportunity to serve you with the same level of excellence in the future. Thank you once again for your review! Kind regards The First Fence Team

Thank you for taking the time to leave your feedback. We truly value all reviews — both positive and negative — as they help us identify where we can grow and improve. I’m very sorry to hear about your recent experience and that you feel the customer service has not been up to standard . What you’ve described is certainly not the level of service we aim to provide. I have tried to reach out to you by phone and email to discuss this further and work towards a resolution. We're keen to resolve this matter as swiftly as possible and also understand how we can better support you moving forward. Please don’t hesitate to contact me directly so we can discuss the next steps and find the best way to make this right. Thankyou, Charlotte

Good afternoon, Thank you for sharing your recent experience with First Fence, it's great to hear that we exceeded your expectations. Please do get in touch with any future fencing requirements, as well as offering next day delivery we also offer same day deliveries for those unexpected emergencies. Kind regards the First Fence Team

Dear Richard Thank you for reaching out and sharing your feedback. I’m truly sorry to hear that your experience did not meet your expectations — that’s never what we want for our customers. We take concerns like yours seriously, and I’d like to understand more about what happened so we can address it appropriately and ensure it doesn’t happen again. Your satisfaction is important to us, and we’d love the opportunity to make things right. Please feel free to contact us directly. We truly value your business and hope to have a chance to restore your confidence in us. The First Fence Team

Thank you for taking the time to leave such a positive review. We're thrilled to hear that you found our services to be of great value and fast delivery. Here at First Fence, we are committed to offering great value products and speedy delivery service, and we're thrilled that it made a positive impact on your experience. Should you ever need our services again or have any questions, please don't hesitate to get in touch. We look forward to the opportunity to serve you with the same level of excellence in the future. Thank you once again for your review! Kind regards The First Fence Team

Thank you for taking the time to leave such a positive review. We're thrilled to hear that you found our services to be of great value and fast delivery. Here at First Fence, we are committed to offering great value products and speedy delivery service, and we're thrilled that it made a positive impact on your experience. Should you ever need our services again or have any questions, please don't hesitate to get in touch. We look forward to the opportunity to serve you with the same level of excellence in the future. Thank you once again for your review! Kind regards The First Fence Team

Dear Jake Thank you for reaching out and sharing your feedback. I’m truly sorry to hear that your experience did not meet your expectations — that’s never what we want for our customers. We take concerns like yours seriously, and I’d like to understand more about what happened so we can address it appropriately and ensure it doesn’t happen again. Your satisfaction is important to us, and we’d love the opportunity to make things right. Please feel free to contact us directly. We truly value your business and hope to have a chance to restore your confidence in us. The First Fence Team