Initially it took a while, but when I contacted them about my order they informed me of the shipping delay. I didn't think it would arrive in time for Christmas, but it did. Unfortunately I didn't...
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Recensioni del prodotto
Data di acquisto: 27/11/2020
0
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Cliente fidato
Verificato da Feefo
5 years ago
Amazing customer service and product
Wonderful for my granddaughter
Recensioni del prodotto
Data di acquisto: 08/12/2020
0
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JS
Jeff Swartzentruber
Verificato da Feefo
5 years ago
Ciò che Jeff Swartzentruber ha detto su Fireflyfriends - UK:
It was easy to place the order online. Your product was what we were needing.
Recensioni del prodotto
Data di acquisto: 17/12/2020
0
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RB
Renee Bain
Verificato da Feefo
5 years ago
Ciò che Renee Bain ha detto su Fireflyfriends - UK:
They could have communicated better, never got any tracking info, it’s like they forgot about the order, I finally emailed asking what was going on, a few days later I received one item, I messaged...
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Louise Hanna
Fireflyfriends - UK
5 years ago
Hi Renee, thanks for your feedback. We are so sorry about the delays you experienced. Hopefully you are all enjoying your products and having fun with them. Many thanks, The Firefly Team
Recensioni del prodotto
Data di acquisto: 28/11/2020
1
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RD
ronnie drake
Verificato da Feefo
5 years ago
Ciò che ronnie drake ha detto su Fireflyfriends - UK:
Hi Ronnie, thanks for your feedback. We are so sorry that you experienced shipping and communication delays. Hopefully you are all having fun with your Upsee. Many thanks, The Firefly Team
Recensioni del prodotto
Data di acquisto: 09/12/2020
2
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DK
Dawn Kirk
Verificato da Feefo
South Yorkshire
5 years ago
Ciò che Dawn Kirk ha detto su Fireflyfriends - UK:
Excellent service, prompt delivery and good quality item.
Would highly recommend this company to anyone with a child, who has a disability.
Worth 5 stars.
Recensioni del prodotto
Data di acquisto: 27/11/2020
0
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CH
Christina Helmsdorfer
Verificato da Feefo
5 years ago
Ciò che Christina Helmsdorfer ha detto su Fireflyfriends - UK:
Service was great and speedy upon ordering. They mailed wrong horseshoe. We ordered small for an Xmas present and they sent large. Then company is closed for holiday so can’t even talk to anyone to...
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Louise Hanna
Fireflyfriends - UK
5 years ago
Hi Christina, thanks so much for your feedback. I am so sorry you received the wrong horseshoe. I hope you are now all having fun with your Playpak. Many thanks, The Firefly Team
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
