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OvuSense Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/fertility-focus-ltd | Feefo

Visualizzazione di tutte le 861 recensioni

Kasey Turney

5 years ago

Data di acquisto: 25/07/2019

Ciò che Kasey Turney ha detto su OvuSense:

Inconvenient

Stopped working after 4 month. Inconvenient.

Caroline

OvuSense

5 years ago

Hi Kasey, thank you for your feedback. I'm sorry to hear that you had some issues with your Sensor. I'm unable to find any communications from you regarding this. Please do get in touch with us via the Customer Support page on the website and we will be happy to make up for any time lost if your product is deemed to be faulty. Many Thanks, Caroline - Customer Relations Manager - The OvuSense Team

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Joshua Underwood

5 years ago

Data di acquisto: 25/07/2019

Ciò che Joshua Underwood ha detto su OvuSense:

Excellent service

Very helpful and the new app improvements solved our major issues with accidentally setting the wrong start date for spotting. Thank you!

Caroline

OvuSense

4 years ago

Thank you for your great feedback Joshua. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team

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Erlinda Mendoza

5 years ago

Data di acquisto: 25/07/2019

Ciò che Erlinda Mendoza ha detto su OvuSense:

Awesome very attentive.

Caroline

OvuSense

4 years ago

Thank you for your feedback Erlinda. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team

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Jennifer Hartman

5 years ago

Data di acquisto: 25/07/2019

Ciò che Jennifer Hartman ha detto su OvuSense:

Easy to use and has really helped me get to know my cycles. Customer service is fantastic!

Caroline

OvuSense

4 years ago

Thank you for your feedback Jennifer, we are happy to hear it has offered you insight into your cycle. Our customers are at the heart of everything we do at OvuSense which is why we have Customer Support 24/7, all year round. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team

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Cliente fidato

5 years ago

Data di acquisto: 25/07/2019

Great device. Support team needs to be better educated.

The sensor works great and properly identifird my fertile window and ovulation on first full cycle using the device. Only problem was it first identified a failed ovulation. And at first Ovusense...

Caroline

OvuSense

4 years ago

Thank you for your feedback. We have looked at the Customer Support communication and at the time of submitting your chart for review initially your ovulation confirmation did look correct. However when we received a subsequent request to review your chart 11 days later, we agreed it was incorrect and the Technical Team removed the confirmation. OvuSense is clinically proven to be 99% correct when confirming ovulation so it does get it wrong 1% of the time. Customer Support are always happy to review charts and will ask the Technical Team for insight if necessary. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team

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Caroline Stepherson

5 years ago

Data di acquisto: 25/07/2019

Ciò che Caroline Stepherson ha detto su OvuSense:

Doesn’t get better than this

When I asked a question I had a very very quick response. The customer service rep was nice and understanding and explained everything and made me feel at ease

Caroline

OvuSense

4 years ago

Thank you for your great feedback Caroline. Our customers are at the heart of everything we do at OvuSense which is why we have Customer Support 24/7, all year round. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team

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Cliente fidato

5 years ago

Data di acquisto: 25/07/2019

It seems great, but perhaps maybe they could use more fertility nurses to answer people’s questions and have appointments.

Caroline

OvuSense

4 years ago

Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team

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Cliente fidato

5 years ago

Data di acquisto: 25/07/2019

OvuSense is great! I suspected I wasn’t ovulating and was taking my temperature using a normal thermometer, however, that was a hassle to write it down and try to take it at the same time everyday. I...

Caroline

OvuSense

4 years ago

Thank you for your great feedback, we are happy to hear it has offered you insight into your cycle. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team

Vedi l'intera recensione del cliente

Cliente fidato

5 years ago

Data di acquisto: 25/07/2019

Great product and service, poor app options

The sensor was much more accurate than others on the market, especially for those with PCOS like myself. And the complimentary fertility consult was life changing, leading to a positive pregnancy...

Caroline

OvuSense

4 years ago

Thank you for the feedback. We are so pleased that OvuSense was able to help you on your fertility journey. The new OvuSense App gives users the option to add their CM; any tests they have had as well as any medication they are taking. Best Wishes, The OvuSense Team

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Megan Russell

5 years ago

Data di acquisto: 25/07/2019

Ciò che Megan Russell ha detto su OvuSense:

Accurate

The temp readings are very accurate. The app is sluggish but it works. Worth it just for the accurate readings in my opinion.

Caroline

OvuSense

4 years ago

Thank you for your feedback Megan. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team

Vedi l'intera recensione del cliente

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Informazioni su OvuSense

OvuSense fertility and ovulation monitoring

01926 800 502

Unit 211 Basepoint Business Centre, 377-399 London Road, Surrey, Surrey, GU15 3HL, United Kingdom

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