Very quick response, polite and concerned email was wonderful. Always good information
Kate
OvuSense
4 years ago
Thank you for your kind comments! I am so pleased that I was to answer your questions and provide you with support.
On behalf of the whole OvuSense Team, we look forward to speaking with you again soon.
Best wishes,
Kate S, Customer Support Advisor
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Cliente fidato
Verificato da Feefo
4 years ago
Thank you Kirsty!
Kirsty was professional, knowledgable and really kind.
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Cliente fidato
Verificato da Feefo
4 years ago
Reliable and a pleasure to work with
Every time I’ve had to contact ovusense they’ve been nothing but helpful, compassionate and prompt with their replies. I highly recommend them as a company and support system.
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Cliente fidato
Verificato da Feefo
4 years ago
Always a pleasure.
Quick to resolve any questions or concerns. Thank you!
Kate
OvuSense
4 years ago
Thank you for your kind comments!
I am so pleased that I was able to address your concerns and provide you with the information you required. We understand that for many Users queries are time sensitive, so we really do try our best to resolve queries as quickly as possible.
We look forward to hearing from you again soon.
Kind regards,
Kate S, Customer Support Advisor
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Cliente fidato
Verificato da Feefo
4 years ago
Very helpful and quick to respond. Thank you!
Kate
OvuSense
4 years ago
Thank you for taking the time to leave some feedback, we always love to hear back from our Users!
I am so pleased that I was able to help you and answer your query in a timely manner.
On behalf of the wider Support Team, we look forward to assisting you again in the future.
Kind regards,
Kate S, Customer Support Advisor
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Cliente fidato
Verificato da Feefo
4 years ago
Excellent customer service
Kirsty provided the best customer service! Prompt and thorough replies - definitely recommend ovusense!
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Cliente fidato
Verificato da Feefo
4 years ago
Exceptional service
I sent a message early yesterday morning regarding difficulty connecting my sensor to the app. It caused me a bit of panic and almost felt like just another setback in my TTC journey. Not two hours...
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JB
Jasmine Barton
Verificato da Feefo
4 years ago
Ciò che Jasmine Barton ha detto su OvuSense:
Great Service
Excellent service! Replied promptly and in great detail resolving my technical difficulties straight away.
Jenny
OvuSense
4 years ago
Thank you for sharing your experience and wonderful feedback! I'm very pleased to hear your issue was resolved quickly. Please do get in touch anytime if our Customer Service Team can help in any way! -Jenny, Customer Relations Assistant
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JH
Jo Hutchinson
Verificato da Feefo
4 years ago
Ciò che Jo Hutchinson ha detto su OvuSense:
Great service & no quibbles
Asked for support with cancelling my subscription as I became pregnant and didn’t need it any more. Kirsty was very helpful and was happy to give me a refund for the month that accidentally renewed...
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AS
Anna Sturkie
Verificato da Feefo
4 years ago
Ciò che Anna Sturkie ha detto su OvuSense:
The service was excellent! Very helpful.
Jenny
OvuSense
4 years ago
Thank you for such lovely feedback! I'm very pleased our Customer Service team provided excelled and helpful service! We look forward to assisting you again in the future. -Jenny, Customer Relations Assistant
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
