I fully believe ovusense is what has helped me get pregnant with PCOS! The first time was with my daughter, 1st cycle I ever tried (after trying for 2 years) and then my second (third pregnancy) was...
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Cliente fidato
Verificato da Feefo
3 years ago
Easily the Best ovulation predictor on the market
From the customer support before buying the product, to the after sales support and assistance with questions about my journey, it has been flawless. Clear and concise information every time I had a...
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Kate
OvuSense
3 years ago
Oh wow! Thank you so much for sharing such amazing feedback!
We try our very best to provide a high standard of support for our customers and understand that trying to conceive can be difficult at the best of times. So, it’s great to hear that we have been able to assist you every step of the way, since joining the OvuSense community!
It’s fantastic to know that you have found OvuSense to be such a valuable tool when tracking your cycles and are recommending OvuSense to others! In our opinion, there is nothing better than word-of-mouth, when looking for a recommendation 😊
Our OvuCore sensors are designed for convenience and are clinically proven to detect ovulation in 99% of all cycles, where ovulation has taken place. So, it really is the most accurate fertility monitor/tracker on the market.
If you require any further assistance, please don’t hesitate to reach out again and a member of the friendly Customer Support Team will be happy to help.
Best wishes,
Kate S.
Customer Support Advisor
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MB
Mateja B
Verificato da Feefo
Slovenia
3 years ago
Ciò che Mateja B ha detto su OvuSense:
Splendid customer service
Excellent customer service! I cannot praise enough about the ovusense team, they are incredibly friendly, give thorough replies, help with technical issues asap even on weekends. Never had that kind...
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Kate
OvuSense
3 years ago
Hi Mateja,
Thanks so much for leaving such amazing comments! It always makes our day, when a customer has a positive experience.
We pride ourselves on offering a high standard of support and understand that due to the nature of the product, many queries can be time sensitive. I’m so pleased that we were able to answer your questions, providing you with all the information you needed.
If you need help with anything else, please don't hesitate to reach out again and a member of our friendly Customer Support Team will be in touch.
Best wishes,
Kate S
Customer Support Adviser
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AM
Ami
Verificato da Feefo
3 years ago
Ciò che Ami ha detto su OvuSense:
Very helpful. My hand band size was exchanged immideitly with no charge. Thank you!
Linsay
OvuSense
3 years ago
Thank you so much for leaving such kind feedback! We're delighted to hear that you had a great experience with our customer service team and that your hand band size was exchanged promptly and without charge. We appreciate your feedback and are committed to ensuring that our customers receive the best service possible. If you need any further assistance, please don't hesitate to reach out and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
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KP
Kathryn Price
Verificato da Feefo
3 years ago
Ciò che Kathryn Price ha detto su OvuSense:
Excellent customer service
My query was responded to very quickly and resolved with clear instructions.
Kate
OvuSense
3 years ago
Hi Kathryn,
Thanks for taking the time to leave some kind feedback! I'm so pleased that we were able to answer your query in a timely manner and provide the information you needed.
If you need help with anything else, please don't hesitate to reach out again and a member of our friendly Customer Support Team will be in touch.
Best wishes,
Kate S
Customer Support Adviser
0
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Cliente fidato
Verificato da Feefo
3 years ago
Couldn’t have done without it
Amazing device which helped me understand my cycle and when I was ovulating. Has helped me successfully conceive twice! Can’t recommend enough
Kate
OvuSense
3 years ago
Congratulations, that's amazing!
Thanks so much for sharing your wonderful comments. It always makes our day to hear when a User has a positive experience, so to know that OvuSense has been a useful tool to help you conceive twice is fantastic!
Please keep us updated on your pregnancy journey and let us know if there is anything else we help with.
On behalf of the entire OvuSense Team, we wish you a very happy and healthy pregnancy!
Best wishes,
Kate S
Customer Support Advisor
0
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Cliente fidato
Verificato da Feefo
3 years ago
Excellent & quick response to two queries.
Macrine
OvuSense
2 years ago
Thank you for sharing your feedback with us!
We're delighted to hear that you received a fast and excellent email response from our team. We understand how important it is to receive timely assistance.
If you have any further questions or need any additional support, please don't hesitate to reach out.
Thank you for choosing our services!
Best regards,
Macrine A.
Ovusense Customer Support.
0
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RE
Rebecca
Verificato da Feefo
3 years ago
Ciò che Rebecca ha detto su OvuSense:
Great customer service, quick to respond. Very helpful and help to find a solution. A little difficult to cancel the subscription, but they soon helped me to figure that out.
Macrine
OvuSense
2 years ago
Thank you for your feedback!
We're thrilled to hear that you had a great customer service experience with our team. We're glad we could respond quickly, provide helpful assistance, and find a solution for you.
We apologize for any difficulties you encountered while canceling your subscription. However, we're pleased that we were able to promptly assist you in figuring it out.
If you have any further questions or need additional assistance, please feel free to reach out. We're here to help!
Thank you for choosing our services and for your valuable feedback.
Best regards,
Macrine A.
Customer Support
Macrine
OvuSense
2 years ago
Thank you for your feedback!
We're thrilled to hear that you had a great customer service experience with our team. We're glad we could respond quickly, provide helpful assistance, and find a solution for you.
We apologize for any difficulties you encountered while canceling your subscription. However, we're pleased that we were able to promptly assist you in figuring it out.
If you have any further questions or need additional assistance, please feel free to reach out. We're here to help!
Thank you for choosing our services and for your valuable feedback.
Best regards,
Macrine A.
Ovusense Customer Support.
0
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SA
Sarah
Verificato da Feefo
Wiltshire
3 years ago
Ciò che Sarah ha detto su OvuSense:
Very helpful made everything clear and very friendly
Linsay
OvuSense
3 years ago
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you and provide a positive experience. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
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Cliente fidato
Verificato da Feefo
3 years ago
I have always had great communication skills with all of the customer service reps. They have all been encouraging and helpful and positive no matter what. I am so thankful for everything that...
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Kate
OvuSense
3 years ago
Thanks for leaving an amazing review and congratulations on your wonderful pregnancy news! It's always great to hear when a customer has had a positive experience.
We always try our best to listen to our customers, ensuring that we provide the best tailored advice available.
Wishing you a very happy and healthy pregnancy!
Best wishes,
Kate S
Customer Support Advisor
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.