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FareDepot Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/fare-depot | Feefo

Visualizzazione di tutte le 374 recensioni

FareDepot Customer

Barrie Ontario ,Canada

9 years ago

Ciò che FareDepot Customer ha detto su FareDepot:

Very please

Well is my first time and I fill its good

FareDepot Customer

9 years ago

Ciò che FareDepot Customer ha detto su FareDepot:

Terrible people

Idiots cancelled flight with zero notice. Unprofessional pieces of garbage.

Ryan

FareDepot

9 years ago

Hi Richard,

Our security check helps reduce the risk of any fraudulent payment. In your circumstance there was no reply for security check so your reservation was voided and same has been already emailed to you

Ryan

FareDepot

9 years ago

Hi Richard,

We apologize for your inconvenience.

We strive to make sure we provide all information about upcoming travel journeys to our customers.

We will make sure that whichever agent failed to provide you a proper notice is taken care of.

As a token of our appreciation, please use Promo Code GG25 on any future booking for extra savings.

Sincerely,
Michael
Support Manager

Cliente fidato

9 years ago

Purchased inexpensive ticket to Cuba. Good communication.

FareDepot Customer

Maryland

9 years ago

Ciò che FareDepot Customer ha detto su FareDepot:

Exeñente

Me Gusto Porque Aquí Pude Encontrar El mejor Precio

FareDepot Customer

Miami

9 years ago

Ciò che FareDepot Customer ha detto su FareDepot:

Quick and simple. Will us them again.

FareDepot Customer

Leon Guanjuato

9 years ago

Ciò che FareDepot Customer ha detto su FareDepot:

Flight details were all correct never had trouble

Great prices and very reliable..

FareDepot Customer

St. Louis, MO

9 years ago

Ciò che FareDepot Customer ha detto su FareDepot:

Fraudulent, unethical company -- STAY AWAY!!

What a scam of a company! Our eTickets ended up not matching what we reserved (reserved & paid for Premium Economy, but ticketed for Economy/Low), changed flight numbers on us, no mention of our...

Leggi altre

Ryan

FareDepot

9 years ago

Hi Shane,

Your flight is already booked on premium economy,You can check faredepot customer receipt or you can also cross check with Lufthansa airlines,for further queries please call us at 8668602929

Ryan

FareDepot

9 years ago

Hi Shane,

We apologize for your inconvenience while booking your travel with us.

We strive to make sure our each and every customer has a positive booking experience. It is disheartening to have read your story. I will do a full investigation into this matter and take it into personal hands with our management team.

We hope to resolve this matter for you ASAP and clear any mishaps that occurred. We appreciate your very valuable feedback and will definitely take into account everything you have mentioned.

In the meantime, if there is anything we can do to help, please don't hesitate to ask. As a token of our sincerest apologies, please use Promo GG25 for any future booking.

Thank you,
Michael
Support Manager

Cliente fidato

9 years ago

Watch out for minors booking.

Fare depot rules were different on the booking then American Airlines. There were extra steps required for my minor daughter that is over the age of twelve but under 16.

FareDepot Customer

9 years ago

Ciò che FareDepot Customer ha detto su FareDepot:

Useless

Ryan

FareDepot

9 years ago

HI Anahita,

We appreciate your valuable feedback.

We apologize for your inconvenience in your travel booking experience. We strive to ensure that each and every one of our customers has a positive booking experience.

Could you please provide more information about your booking so we can determine what happened? We will resolve your issue right away.

Thank you,
Michael
Support Manager

FareDepot Customer

Los Angeles, CA

9 years ago

Ciò che FareDepot Customer ha detto su FareDepot:

Site is easy to find flights/prices. For quickest response, call them to book. Will definitely use again.

Website search was good, but took a while for flight to be finalized/confirmed. Probably due to being weekend, I guess. Would use in future, but will call to book.

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