Well the product could actually arrive. That would be helpful. I ordered 2 lots to be sent to 2 different addresses and neither have arrived.
Michael
Express Pods
8 years ago
Hi Caroline, apologies for this. I can see that your orders were placed over the Easter break and we dispatched them on our first day back on the Tuesday. Looking at the tracking, they are showing as being due for delivery on the 12th. I will chase up Australia Post to inquire and send you an email to confirm. Apologies again for this, when it comes to delivery we are unfortunately at the mercy of Australia Post, but I will get to the bottom of it and ensure you receive your pods asap. Thanks -Michael
TC
Trusted Customer
8 years ago
Slower than anticipated delivery but it was over easter. Excellent communication and now that the pods are here - we have just enjoyed a cup and I can highly recommend. Lovely flavour. And the little treat included too! Yum!!!
Thanks guys!
Liz
Express Pods
8 years ago
Thank you so much for your kind words, Caroline. We really appreciate you taking the time out to share your experience with us. Liz : )
Data di acquisto: 30/03/2018
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TC
Trusted Customer
Cooran
8 years ago
Ciò che Trusted Customer ha detto su Express Pods:
Loved the pods, definitely will keep purchasing them.
Liz
Express Pods
8 years ago
So happy to hear you love our pods Tia. Thank you! Liz : )
Data di acquisto: 31/03/2018
0
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TC
Trusted Customer
8 years ago
Ciò che Trusted Customer ha detto su Express Pods:
As a first time customer I was impressed with not only their product but the speed of delivery and the personal touch of a gift card and chocolate. I will definantly recommend them to my friends.
Liz
Express Pods
8 years ago
Thanks for the awesome feedback, Janelle! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Liz : )
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