Express Cleaning Supplies, was the first UK Company of its type to offer secure online ordering. Established in 1998.
Servizio
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valutazioni nell'ultimo anno
Visualizzazione di tutte le 91 recensioni
JC
John Coles
Verificato da Feefo
GBR
9 months ago
Ciò che John Coles ha detto su Express Cleaning Supplies:
Great service
Always great service. Helpful and practical. Always provide the best service possible to get deliveries to you in good condition and even helped me when I was out at a funeral by leaving my delivery...
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224
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EC
Elsa Carvalho
Verificato da Feefo
GBR
9 months ago
Ciò che Elsa Carvalho ha detto su Express Cleaning Supplies:
Delivered on time
242
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Cliente fidato
Verificato da Feefo
9 months ago
Great customer service
Great company, when I was unsure what parts I needed they talked me through my machine and what I needed. Very very helpful
244
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KN
Katherine Nicholson
Verificato da Feefo
9 months ago
Ciò che Katherine Nicholson ha detto su Express Cleaning Supplies:
good helpful service for answering questions
233
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FS
Fiona Stirling
Verificato da Feefo
9 months ago
Ciò che Fiona Stirling ha detto su Express Cleaning Supplies:
Great service
Never had any issues
233
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OO
Olawale Ogunseitan
Verificato da Feefo
GBR
9 months ago
Ciò che Olawale Ogunseitan ha detto su Express Cleaning Supplies:
Good product
Good product. The product was delivered as promised
234
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Cliente fidato
Verificato da Feefo
10 months ago
Sent an unbranded item in place of the real thing
Sent wrong item, i purchased a branded item what arrived was unbranded and they tried to convince me it was correct, despite ordering the same item from another company which was correctly branded...
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The Customer Care Team
Express Cleaning Supplies
9 months ago
First of all, thank you very much for your feedback. We appreciate the time that you have taken to make us aware of what wasn't up to scratch with your recent transaction with us.
Having investigated this matter, I can confirm that a miscommunication occurred between a couple of our departments, for which I am very sorry. The product you've purchased was in fact discontinued by the manufacturer, and the item which was sent through was a market replacement, which is expected to fill the gap in our market. I apologise that this wasn't communicated to you before dispatch.
Other distributors who are in a position to supply this product are running their old stock. Please note that this product has been discontinued by the manufacturer. In the future, the product dispatched will be a market replacement.
We take on board all types of feedback and work hard to ensure our customers' journey is constantly reviewed, and your feedback about the delayed refund is duly noted and has been communicated with the relevant team.
We'd love to be given an opportunity to showcase the service we pride ourselves on in the future.
2
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MH
Michael Harding
Verificato da Feefo
GBR
10 months ago
Ciò che Michael Harding ha detto su Express Cleaning Supplies:
Reasonable prices
Prompt delivery
0
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Cliente fidato
Verificato da Feefo
10 months ago
Excellent
Reliable, punctual, great service. I am completely satisfied with it.
As a specialist supplier we've built an enviable reputation for the standard of equipment, advice and service we offer which is reflected by the company's growth. Whether you are a domestic customer looking for a one-off purchase or a multi-site company with 1000's of staff we can help.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
As a specialist supplier we've built an enviable reputation for the standard of equipment, advice and service we offer which is reflected by the company's growth. Whether you are a domestic customer looking for a one-off purchase or a multi-site company with 1000's of staff we can help.