Booking holiday was easy and the Team booked flights for us too. More difficult explaining to us how to obtain boarding passes for easy jet, which took 2 phone calls. Second phone call was more...
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Recensioni del prodotto
Data di acquisto: 13/10/2019
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Explore
Verificato da Feefo
NSW, Australia
6 years ago
Ciò che Explore ha detto su Explore:
This was our third trip with Explore and like the previous two, the trip was made so enjoyable by the calibre of the Tour Leader, in our case Jane Malinkoski. There weren't any hitches along the way,...
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Recensioni del prodotto
Data di acquisto: 13/10/2019
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Cliente fidato
Verificato da Feefo
6 years ago
The trip was good, and I saw everything I wanted to see, however there were some issues.
1. The sleeper trains ought to have upgrade options. The "Hard" sleeper was uncomfortable and cramped and...
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Recensioni del prodotto
Data di acquisto: 23/09/2019
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Explore
Verificato da Feefo
6 years ago
Ciò che Explore ha detto su Explore:
Overall we were impressed with the trip and with Explore (and very impressed with Not Just Travel who we booked through) but we were disappointed that Explore had not informed us about an itinerary...
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Recensioni del prodotto
Data di acquisto: 06/10/2019
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Explore
Verificato da Feefo
Birmingham
6 years ago
Ciò che Explore ha detto su Explore:
An interesting tour with the biggest highlight the ruins @ Baalbek. Journeys are not long in a comfortable bus. A good Tour Leader with knowledgeable & entertaining local guides. Accommodation was...
Could improve the description of the tour as it was quite misleading in places. The off road routes were described as gravel tracks but they were far from that - they were quite challenging difficult...
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Charlotte - Customer Relations
Explore
6 years ago
HelloLorraine,thank you for taking the time to feedback to us following your time in Madagascar. Given the nature of some of your comments, I'm keen to ideally discuss your concerns in more detail directly, if you could please therefore contact me directly: cr@explore.co.uk. I look forward to hearing from you.
Recensioni del prodotto
Data di acquisto: 13/10/2019
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Cliente fidato
Verificato da Feefo
6 years ago
I enjoyed the trip but couldn't give a 5 because there were some im portant deviations from the promisedi tinerary. Normally I would recommend them but I have less confidence in them now
Sam - Customer Relations
Explore
6 years ago
Hello and thank you for your feedback. We are looking to make a small change to the trip next year by adding a additional aspect. Due a miscommunicationour local staffthought this was meant to be an immediate change and accountsfor the extra visiton your trip.I can appreciate the alteration would have been disconcertingthough I was I was pleased to see thatadditional itinerary was added and nothing was missed from your planneddays.
Recensioni del prodotto
Sam - Customer Relations
Explore
6 years ago
Hello and thank you for your feedback. Who doesn't love a crusader castle or two. We will see if there is call for adding some more in.
This was another superb well organized, varied tour. The tour guide Craig was out standing....his enthusiasm, organizational skills, interaction with the group, solving small needs of individuals...
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Recensioni del prodotto
Data di acquisto: 12/10/2019
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Explore
Verificato da Feefo
6 years ago
Ciò che Explore ha detto su Explore:
Itinerary in Bhutan was great. The itinerary and sightseeing in Kathmandu after the Bhutan portion was OK. Sightseeing was provided for one day and the other day was totally optional (no tours...
We've been taking small groups on adventure holidays for almost 40 years. Our authentic travel experiences explore the sights and culture of a country, with hand-picked accommodation that balances comfort and location. Our average group tour size is just 12; perfect for meeting new people and getting to the heart of our destinations. Meanwhile, our expert local guides take the hassle out of your travel and bring unique richness and spontaneity to every trip..
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Questi badge verificano che le dichiarazioni ambientali di Exploresiano chiare e accurate, in modo che possiate essere certi di fare acquisti sostenibili. Sviluppato in collaborazione con Ethy.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We've been taking small groups on adventure holidays for almost 40 years. Our authentic travel experiences explore the sights and culture of a country, with hand-picked accommodation that balances comfort and location. Our average group tour size is just 12; perfect for meeting new people and getting to the heart of our destinations. Meanwhile, our expert local guides take the hassle out of your travel and bring unique richness and spontaneity to every trip..