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Excell Group Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/excell-group | Feefo

Visualizzazione di tutte le 41 recensioni

Trusted Customer

Cambridge

6 years ago

Data di acquisto: 14/08/2018

Ciò che Trusted Customer ha detto su Excell Group:

Very poorly supported by initial project manager.

Coounication was originally very poor, after daily chasing for us to order the work the project was not managed at all initially and what was a very simple job turned into a nightmare experience for...

Jessica

Excell Group

6 years ago

Hi Tessa,

Thank you for your feedback and we apologise for the issues you experienced with your installation. We’re normally known for our excellent communication, and we regret that we fell short on this occasion.

We have taken your comments on board and have passed them onto the coordination team. Your Account Manager will also be in touch shortly if you’d like to discuss this further to ensure you are now happy with the service that's being delivered.

Kind regards,
The Excell Team

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Cliente fidato

6 years ago

Data di acquisto: 08/08/2018

Helpful on site when issues arose.

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Trusted Customer

7 years ago

Data di acquisto: 08/02/2018

Ciò che Trusted Customer ha detto su Excell Group:

Excellent service

Great service and support, Engineers professional and knowledgeable

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Trusted Customer

7 years ago

Data di acquisto: 30/11/2017

Ciò che Trusted Customer ha detto su Excell Group:

Excellent customer service and product delivery.

We looked into cloud based telephone service with BT. I was unimpressed with the way they dealt with the quote and the fact that the phone system is sent out "in a box for you to install and...

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Trusted Customer

7 years ago

Data di acquisto: 13/11/2017

Ciò che Trusted Customer ha detto su Excell Group:

On time and helpful

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Trusted Customer

Chippenham

8 years ago

Data di acquisto: 11/07/2017

Ciò che Trusted Customer ha detto su Excell Group:

Top notch

The service was excellent and people very helpful and friendly. I would recommend them to others.

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Trusted Customer

London

8 years ago

Data di acquisto: 29/06/2017

Ciò che Trusted Customer ha detto su Excell Group:

Excellent service. Excellent personal customer support.

Apart from the excellent service they provide for our phones, mobiles and dedicated fibre line they also provide fantastic support. They regularly call up to make sure everything is working as it...

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Cliente fidato

8 years ago

Data di acquisto: 11/07/2017

Expert and friendly

The service has been excellent - expert and friendly

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Cliente fidato

8 years ago

Data di acquisto: 11/07/2017

great service - we were well looked after throughout and the set up was well explained and smooth

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Trusted Customer

8 years ago

Data di acquisto: 03/07/2017

Ciò che Trusted Customer ha detto su Excell Group:

Faultless from start to present

Taking on board and understanding the requirements & complexities of my organisation, Excell have designed and put into practice a fantastic solution that streamlines our telecommunications and gives...

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Informazioni su Excell Group

Excell Group is an award-winning communications, audio-visual and specialised support services provider. We combine three key strengths: unified communications, a partnership approach and best-of-breed technology. We provide high quality, high speed cost effective solutions to business clients large and small. We create long-lasting partnerships with our clients. Excell has an outstanding track record of generating cost efficiencies whilst offering a higher quality of communication service. We have invested heavily to offer this capability to our clients and we’re enormously proud of the success it brings them.

0207 292 8600

9 Lower John Street, London, Greater London, W1F 9DZ, United Kingdom

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