Hi there,
Thank you for your time on the phone just now, I'm sorry that our call ended and I was unable to get back through to you.
As discussed, we have been replying to your emails but it is apparent that you have not received them. This is why I have replied to your review (see above) advising it may be best to not use the Contact Form if you are not receiving our replies, and why we have tried to call you several times to discuss this further.
I appreciate that this is frustrating for you, and why this would lead to having low trust after not receiving any of our email replies. Please rest assured, that we have tried to contact you regarding this but have been unsuccessful in our attemps.
Whilst on the phone to you, I asked if you were able to complete data protection so I was able to assist in cancelling the policy - at this point the line was cut off and when I tried to call back there was no answer.
If you wish to discuss this further, please do call us and one of our agents will be happy to explain and to assist you.
Kind regards,
Charli