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European Waterways Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/european-waterways | Feefo

Visualizzazione di tutte le 1,427 recensioni

Cliente fidato

12 years ago

Data di acquisto: 01/01/2013

Fine. Thank You: Terry M.

Recensioni del prodotto

Cliente fidato

12 years ago

Data di acquisto: 01/01/2013

confusing messages. Documents sent that were out of date.

European Waterways

12 years ago

Thank you for your feedback. We are sorry to read that you received confusing messages and out of date documents. We will be reviewing our processes regarding the despatch of our documents. Weather in Scotland is variable but sometimes can be glorious. Wines on board do come from our French regions but we offer a wide range of Scottish whiskies. European Waterways

Recensioni del prodotto

Cliente fidato

12 years ago

Data di acquisto: 01/01/2013

Our ticketing had to faxed. The books arrived late. It would be good to send…

Our ticketing had to faxed. The books arrived late. It would be good to send these items much earlier to people coming long distances from somewhere like Australia.

European Waterways

12 years ago

Thank you for your feedback which we have passed on to the owners and crew. Usually mealtimes can be adapted to suit passengers although with mixed groups, it is sometimes difficult to suit everyone. European Waterways

Recensioni del prodotto

Cliente fidato

12 years ago

Data di acquisto: 01/01/2013

They were very helpful. Our trip is planned for July, 2013.

Cliente fidato

12 years ago

Data di acquisto: 01/01/2013

Very helpful

Recensioni del prodotto

Cliente fidato

12 years ago

Data di acquisto: 01/01/2013

Efficient and helpful,but a problem over the use of my multiple currency card was an…

Efficient and helpful,but a problem over the use of my multiple currency card was an inconvenience to me.

European Waterways

12 years ago

Thank you for your feedback. We are sorry to read that there was a problem over the currency card and this will be flagged with our sales department to improve the sales process. Regarding biking, all passengers are usually encouraged to take bikes, so we will address these comments with the crew of Panache for this year. European Waterways

Recensioni del prodotto

Cliente fidato

12 years ago

Data di acquisto: 01/01/2013

Above and beyond what was expected!

Recensioni del prodotto

Cliente fidato

12 years ago

Data di acquisto: 01/01/2013

. The reservation team was good - no complaints..

European Waterways

12 years ago

Thank you for your feedback. We are sorry to read that you were not completely satisfied with some aspects of the cruise. Panache was new to the fleet last year and our itinerary for 2013 has been reviewed and after a full season the crew are more accustomed to the cruise route. Thanks again for your feedback European Waterways

Recensioni del prodotto

Cliente fidato

12 years ago

Data di acquisto: 01/01/2013

The crew could not do enough for you and made the trip for us

Recensioni del prodotto

Cliente fidato

12 years ago

Data di acquisto: 01/01/2013

I received excellent help & advice from the reservation team.

Recensioni del prodotto

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Informazioni su European Waterways

Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.

+441753598555

European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom

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European Waterways Recensioni

NympheaAltre recensioni di questo prodotto (27)Visualizza il sito web del prodottoThe service and experience was absolutely wonderful. As I told my fiancee', it was the most relaxing and yet educational experience I've had on a vacation. In fact, I even proposed on board,...Leggi tutto

EnchantéAltre recensioni di questo prodotto (5)Visualizza il sito web del prodottoThe staff on board were excellent, although they did appear to have some issues with the owner- which became more apparent and rather uncomfortable, during the last few days of our cruise. The food...Leggi tutto

RenaissanceAltre recensioni di questo prodotto (84)Visualizza il sito web del prodotto

PanacheAltre recensioni di questo prodotto (122)Visualizza il sito web del prodottoAccident caused by an unsecured gangway spoilt the atmospere of the rest of the trip.Always conscious of the injured lady's discontent. There was no encouragement to take the bikes out, so nobody...Leggi tutto

RosaAltre recensioni di questo prodotto (76)Visualizza il sito web del prodottoThe entire crew was knowledgeable, hospitable, and made the entire experience well worth the trip.

PanacheAltre recensioni di questo prodotto (122)Visualizza il sito web del prodottoThe food and wine were excellent and could not have been bettered. The places of interest visited were not exciting, I got the feeling that the crew did did its best but didn't have much to work...Leggi tutto

EnchantéAltre recensioni di questo prodotto (5)Visualizza il sito web del prodottoOne of the best holidays we have ever had.

Scottish HighlanderAltre recensioni di questo prodotto (111)Visualizza il sito web del prodottoWe were treated like royalty; the very best of food, drink & guides. Nothing was too much trouble. A very comfortable room, delightful scenery & great staff -- what more could you ask for?

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