Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
The internal communication among staff on what’s going between the email and watsapp messages are not in place. I need to explain to the customer care officer over the phone to check the watsapp to...
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Irsyad
Etiqa
4 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Data di acquisto: 16/08/2021
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Cliente fidato
Etiqa Verificato
4 years ago
Fast transaction,explained full details.Thank you to Mr Ahmad.Great customer service👍
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We understand that our staff has already contacted you to resolve the issue. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. or call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Data di acquisto: 16/08/2021
0
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Cliente fidato
Etiqa Verificato
4 years ago
Helpful and clear explanation re my request. Thank you!
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Data di acquisto: 16/08/2021
0
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Cliente fidato
Etiqa Verificato
4 years ago
She is friendly and polite. She replies to my questions. Very informative.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Data di acquisto: 16/08/2021
0
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Cliente fidato
Etiqa Verificato
4 years ago
The Customer Care Officer was patient and she was able to communicate effectively to address my concern. Thanks and Well done and keep up the good work 👍🏻
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Good. 1st time purchase insurane via online. Very straightforward.
Irsyad
Etiqa
4 years ago
Dear Valued Customer , thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers
Recensioni del prodotto
Data di acquisto: 11/08/2021
0
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LY
LIOW KHIM YONG
Verificato da Feefo
4 years ago
Ciò che LIOW KHIM YONG ha detto su Etiqa:
I have renewed the policy online but the cs is still calling me asking me to renewed the policy and the company keep sending me sms to said that the policy is not renewed and is expiring.
Irsyad
Etiqa
4 years ago
Hello Liow, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
