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Tiq by Etiqa Insurance Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/etiqa-sg | Feefo

Visualizzazione di tutte le 17,835 recensioni

Cliente fidato

4 years ago

Data di acquisto: 07/06/2021

Etiqa Maid Insurance

Easy user interface. The only reason why not five stars was due to I can't find what does bond protector mean and I have to reach out to the support chat line.

Irsyad

Tiq by Etiqa Insurance

4 years ago

Dear Valued Customer, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!

Vedi l'intera recensione del cliente

Cliente fidato

4 years ago

Data di acquisto: 04/06/2021

Had a bit of issues logging into account and completing purchase with e$ in wallet. Called in and customer service officer who attended to my call was very helpful and gave very clear and concise...

Irsyad

Tiq by Etiqa Insurance

4 years ago

Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

Vedi l'intera recensione del cliente

MOHAMMAD NORWAN BIN JAMAL

4 years ago

Data di acquisto: 06/06/2021

Ciò che MOHAMMAD NORWAN BIN JAMAL ha detto su Tiq by Etiqa Insurance:

Easy to use application. Less the hassle.

Fast and easy applications.

Irsyad

Tiq by Etiqa Insurance

4 years ago

Hello Mohammad, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!

Vedi l'intera recensione del cliente

CHRISTINE HAOSON

4 years ago

Data di acquisto: 02/06/2021

Ciò che CHRISTINE HAOSON ha detto su Tiq by Etiqa Insurance:

Friendly and knowledgeable about the product.

Irsyad

Tiq by Etiqa Insurance

4 years ago

Hello Christine, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

Vedi l'intera recensione del cliente

Cliente fidato

4 years ago

Data di acquisto: 04/06/2021

Relatively easy to use, many options for Maid Insurance

Relatively easy to use, many options

Irsyad

Tiq by Etiqa Insurance

4 years ago

Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!

Vedi l'intera recensione del cliente

Cliente fidato

4 years ago

Data di acquisto: 29/05/2021

Easy to use and fuss free. However price stated on letter does not tally with the price shown upon payment. Such consistency needs to be addressed

Irsyad

Tiq by Etiqa Insurance

4 years ago

Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Your valuable feedback will be taken into consideration as well. Cheers!

Vedi l'intera recensione del cliente

JOYCE YEO BAK KENG

4 years ago

Data di acquisto: 30/05/2021

Ciò che JOYCE YEO BAK KENG ha detto su Tiq by Etiqa Insurance:

At first easy to navigate website but

After completing payment details, got a response that the website was under maintenance. Was worried if transaction was effected and to resubmit. If under maintenance, should have informed right from...

Irsyad

Tiq by Etiqa Insurance

4 years ago

Hello Joyce, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. We understand that you have spoken to one of our Customer Happiness Officers to resolve your enquiry. Thank you for sharing your experience with us and do reach out if you need further assistance. Cheers!

Vedi l'intera recensione del cliente

SHREEN KHATOON

4 years ago

Data di acquisto: 28/05/2021

Ciò che SHREEN KHATOON ha detto su Tiq by Etiqa Insurance:

Hardave is a polite and professional employee. He explained clearly and was prompt in contacting me when I gave him my day and time availability.

Irsyad

Tiq by Etiqa Insurance

4 years ago

Hello Shreen, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

Vedi l'intera recensione del cliente

ASHEENA BEEVI

4 years ago

Data di acquisto: 25/05/2021

Ciò che ASHEENA BEEVI ha detto su Tiq by Etiqa Insurance:

Fast response and easy online transaction

Irsyad

Tiq by Etiqa Insurance

4 years ago

Hello Asheena, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!

Vedi l'intera recensione del cliente

Cliente fidato

4 years ago

Data di acquisto: 23/05/2021

Call centre staff was helpful. Especially after the totally useless chat help over the computer. Online renewal was restrictive ie cannot amend from one year to 3 years renewal.

Irsyad

Tiq by Etiqa Insurance

4 years ago

Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. As for the chat service, we will try our best to improve the system as well. Cheers!

Vedi l'intera recensione del cliente

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Informazioni su Tiq by Etiqa Insurance

Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.

+65 6887 8777

23 Church Street, #01-01 Capital Square, Singapore, 049481, Singapore

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